What are the responsibilities and job description for the IT Field Support Specialist - Active & Current CI Poly or TS/SCI with Full Scope Poly is REQUIRED & position at SOUND ENGINEERING SOLUTIONS?

Job Description

Total Compensation range of $43,665 - $54,460 per year

Compensation package includes 100% company Funded BCBS Health, Dental and Vision Insurance Plan. 3 weeks PTO, 11 Government Holidays and more...... Sound Engineering Solutions is excited to announce a Sign-On Bonus for the successful candidate hired for this role! Join our team during this festive season and enjoy a rewarding career with additional perks.

Active & Current CI Poly or TS / SCI with Full Scope Poly is REQUIRED

Job Title : IT Field Support Specialist

Location : Columbia, MD

We have an opening for an IT Field System Administrator to support our end-user community by providing Tier 2 and Tier 3 on-site and remote supports for computer workstations, servers, printers, peripherals, and teleconferencing equipment.

Key Responsibilities :

Conducts site surveys
Assesses and documents current site configuration and user requirements
Analyzes existing requirements and prepares specifications for hardware acquisitions
Prepares engineering plans and site installation Technical Design Packages
Develops hardware installation schedules
Prepares drawings documenting configuration changes at each site
Prepares site installation and test reports
Configures computers, communications devices and peripheral equipment
Trains site personnel in proper use of hardware
Builds specialized interconnecting cables
Troubleshoot, repair, and test computer workstations, servers, printers, peripherals, and teleconferencing equipment
Install and configure computer workstations, servers, printers, peripherals, and teleconferencing equipment and associated cabling
Maintain government and / or vendor-manufactured fiber optic modems, multiplexer, fiber optic / Ethernet cables & telephone systems
Updates technical drawings using AutoCAD software as needed

Requirements :

Active & Current CI Poly or TS / SCI Full Scope Poly Clearance is REQUIRED

Minimum education and experience level : High school / GED and a minimum of five (5) years of experience. Equivalent education and experience : Associate's degree and two (5) years of experience.

Highly skilled in installing, repairing and troubleshooting computer hardware and peripherals.

Well-versed in installing windows, software, applications, antivirus and patches.

Demonstrated ability to read and understand technical manuals and schematics.

Expertise in Microsoft Office Applications (Word, Excel, PowerPoint and Access).

Able to manage time and priorities effectively.

Able to work efficiently with minimal supervision.

Proficient in working with end-users remotely.

Demonstrated expertise in Microsoft Windows 7 and 10.

Familiar with Active Directory security and policies.

Excellent analytical and problem solving skills.

Outstanding communication skills to relate with team members and support workers.

Must be able to drive a company vehicle.

Must be available to work an 8 hour shift between the hours of 6am-and 6pm, as determined by management.

All personnel MUST be CWIP compliant (A , Net or Sec ) prior to starting on contract.

Salary : $43,665 - $54,460

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What are the responsibilities and job description for the IT Field Support Specialist - Active & Current CI Poly or TS/SCI with Full Scope Poly is REQUIRED & position at SOUND ENGINEERING SOLUTIONS?

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