Client Care Specialist

We're Expanding Our Team!

CLIENT CARE SPECIALIST

Are you eager to kickstart a career where you're valued not just as an employee but as a crucial member of a thriving team? At Sound Pacific Insurance, a standout independent insurance agency, we're searching for someone caring and motivated to embrace the Entry-Level Customer Service Representative role. Joining our family means you're part of a group committed to making a real difference—both within our walls and in our community.

As our new Customer Service Representative, you'll be more than just a voice on the phone—you'll be a lifeline to our clients, guiding them with empathy and expert knowledge through their insurance decisions. Your role will be crucial in maintaining the high standard of care and service that our clients have come to expect.

What You’ll Do:

·       Be our clients' first point of contact, providing stellar support and heartfelt assistance.

·       Tackle questions, smooth out issues, and help our clients understand their insurance choices.

·       Immerse yourself in the world of insurance, backed by our seasoned pros who are eager to teach you the ropes.

·       Help cultivate a positive, vibrant work environment where we all grow together.

What We’re Looking For:

·       A true people person with a genuine desire to help and a friendly, approachable personality.

·       Exceptional communication skills—you’re all about listening and truly understanding clients’ needs.

·        A willingness to learn, adapt, and thrive within a team that’s as supportive as they come.

·       No previous experience? No problem. Bring your passion, and we’ll provide the training!

Why Join Sound Pacific Insurance?

Joining Sound Pacific Insurance isn’t just about getting a job. We’re dedicated to creating a workspace that feels like home, where you can grow personally and professionally. We value balance and flexibility, providing our team the support they need to excel. If you're looking to make a meaningful impact, be part of a close-knit family, and kick off a rewarding career that enriches more than just your bank account, Sound Pacific Insurance is your next step.

This position is available as a hybrid or remote role based on experience.

Ready to start your adventure with us? Email your resume to Elisha@soundpacificins.com