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Lead Medical Receptionist

Sound Pain Alliance
Tacoma, WA Full Time
POSTED ON 4/7/2025
AVAILABLE BEFORE 4/30/2025

Job Description

Job Description

Job Title : Lead Medical Receptionist

Location : Puget Sound Pain Clinic Puyallup, Bonney Lake and Lakewood Washington

Job Type : Full-Time Monday through Thursday 7 : 00am - 6 : 00pm

Puget Sound Pain Clinic is a leading healthcare provider dedicated to offering exceptional patient care. We are seeking a highly organized and experienced Lead Medical Receptionist to join our team and ensure the smooth operation of our front desk.

Job Summary : The Lead Medical Receptionist will oversee the daily operations of the reception area, manage a team of receptionists, and ensure that all patients receive a warm and professional welcome. This role requires excellent communication skills, attention to detail, and the ability to multitask in a fast-paced environment.

Key Responsibilities :

  • Supervise and train front desk staff to ensure high-quality patient service.
  • Manage appointment scheduling, patient check-ins, and check-outs.
  • Handle patient inquiries and resolve any issues or complaints.
  • Maintain accurate patient records and ensure confidentiality.
  • Coordinate with medical staff to optimize patient flow and office efficiency.
  • Monitor and order office supplies as needed.
  • Ensure compliance with healthcare regulations and office policies.
  • Cover the front desk in the event of callouts and vacations.

Qualifications :

  • High school diploma or equivalent; additional certification in healthcare administration is a plus.
  • Minimum of 3 years of experience as a medical receptionist or in a similar role.
  • Strong leadership and team management skills.
  • Excellent communication and interpersonal skills.
  • Proficiency in medical office software and electronic health records (EHR) systems.
  • eClinicalworks experience is a plus.

  • Ability to handle sensitive information with discretion.
  • Strong organizational skills and attention to detail.
  • Reliable transportation with ability to travel between clinics.
  • Benefits :

  • Health, dental, and vision insurance
  • Paid time off and holidays
  • Compensation :

    23.00 to $25.00 an hour depending on experience.

    Job Posted by ApplicantPro

    Salary : $23 - $25

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