What are the responsibilities and job description for the Communications Operator Job at Source Point Staffing in Madison position at Source Point Staffing?
Communications Operator I / II
Explore. Thrive. Belong.
Jefferson County is the Heart of the Heartland. We offer the best of Wisconsin living with safe, family-oriented, vibrant business and civic communities surrounded by picturesque farmland. Jefferson County is proud of our small-town living options and easy access to major urban centers.
ABOUT THE JEFFERSON COUNTY SHERIFF’S OFFICE
Jefferson County Sheriff’s Office promotes a criminal justice system that balances the protection of life, liberty, and property of the community with the rights and privileges of the individual, and to make choices that are consistent with the pursuit to fashion a credible, professional law enforcement agency, engraving the mark of excellence upon all acts and decision.
WHAT YOU WILL DO
As a Communications Operator you will receive emergency and non-emergency calls, prioritize situations, advise callers, and dispatch assistance. We are looking to fill several full-time and part-time positions. Experience is preferred for the part-time positions.
We operate on a 24 / 7 365-day schedule.
Communication Operators work :
5 days on, 2 days off
5 days on, 3 days off
We run 3 shifts every day :
1st shift : 7am - 3pm
2nd shift : 3pm - 11pm
3rd shift : 11pm - 7am
Some weekend / holiday shifts are required.
SOME ESSENTIAL RESPONSIBILITIES
You will be successful in this role by completing the following tasks and responsibilities :
- Ability to multi-task and work in a team environment.
- Receives, assesses, and acts on 9-1-1 and non-emergency calls.
- Dispatches and communicates with law enforcement, fire, emergency medical services, and other necessary agencies using multi-line telephone and multi-channel radio systems.
- Documents all requests for service in a computer-aided dispatch (CAD) system.
- Interprets incoming messages from state and nationwide linked computer systems and acts.
- Updates records in local, state, and nationwide databases as required.
- Accesses local and state database systems, in-house records, and works with other agencies to verify and / or provide information as requested by law enforcement.
- Responds to court notifications and processes requests.
- Manages digital audio recording system and maintains reference library of recordings.
- Tests radio, paging, and outdoor warning sirens.
Requirements :
Preferred Requirements :
Wage & Benefits
21.27 - $30.12 / hour based on candidate’s training qualifications and job-related years of experience.
Jefferson County offers an excellent, comprehensive benefits package for full-time employees.
Benefit Highlights if Full Time
Employees at Jefferson County Value
HOW TO APPLY : For a full job description and link to apply online, please visit the County’s website at jeffersoncountywi.gov.
Jefferson County is an Equal Opportunity Employer.
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Salary : $21 - $30
