What are the responsibilities and job description for the Client Service Specialist position at SourcePro Search, LLC?
We are seeking an experienced Client Service Specialist for our top rated international firm.
This position may be based in Los Angeles, Chicago, San Francisco and Washington, DC.
What You'll Do :
- Maintain a consistent physical presence required to facilitate an interactive and collaborative environment ensuring that assignments, cross-training, and peer level support are optimized to provide seamless support;
- Coordinate legal practice tasks and projects;
- Coordinate administrative functions and facilitate completion of tasks including such as finance / billing-related tasks, time and expense entry, opening of new matters, client presentations, meetings and other administrative projects as assigned;
- Coordinate with and delegate to Firm resources including DPS, Williams Lea, Client Service Center, practice support or similar departments in International offices in the handling of tasks and projects;
- Prepare complex legal documents and correspondence; File with appropriate court or agency; Apply subject matter expertise in coordination of legal practice tasks and projects;
- Coordinate support through the Finance Department including : edit and review process of client bills; correct time entry and promotion of time entry best practices;
- Review and support of the client billing process to include : proofreading, application of task codes and matter management skills, coinciding math aptitude and skills to support rates, rate changes, write-offs, preparation of expense reporting and audits as required, maintenance and consistency with billing protocols and other accounting functions;
- Manage the legal and administrative practices of attorneys and facilitate service levels that meet client requirements; and
- Work overtime as required.
What You'll Bring :
