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Duplicating Shift Supervisor

SourcePro Search, LLC
New York, NY Full Time
POSTED ON 1/25/2025
AVAILABLE BEFORE 4/23/2025

Summary :

Shift Supervisor of the Duplicating and Imaging Departments. Shift : Monday - Friday 4 : 00 p.m. - 12 : 00 a.m.

Essential Duties and Responsibilities :

  • Responsible for staff scheduling and seamless transition between shifts and coordination of work with other departments
  • Monitor staff performance for timeliness, quality control and productivity
  • Responsible for the overall condition of the department and its hardware
  • Place all vendor service calls
  • Ensure procedures and guidelines are followed to meet shift deadlines in a timely manner
  • Monitor Copitrak to capture data for cost recovery
  • Attend all departmental meetings
  • Regularly host shift meetings with staff
  • Communicate all shift concerns with department Director
  • Provide workflow on large projects through shifts
  • Provide ongoing / formal training and direction
  • Stay current with all office equipment, software and their functions
  • Establish clarity on deadlines for large requests
  • Have overtime flexibility and the ability to cover other shifts as needed
  • Ability to stand long periods of time
  • Ability to lift and carry 50lb transfile boxes
  • Other duties as assigned

Knowledge, Skills, and Abilities Required :

  • Ability to communicate effectively, including memoranda, correspondence and reports
  • Ability to organize and prioritize numerous tasks and complete them under time constraints
  • Project management skills
  • Ability to diplomatically and tactfully deal with sensitive personnel issues
  • Interpersonal skills necessary in order to communicate and carry out instructions effectively from a diverse group of legal and non-legal personnel and provide information with courtesy and tact
  • Excellent customer service skills
  • Ability to work independently and as a team member
  • Ability to problem solve with prudent judgment and creative solutions
  • Must be resourceful
  • Education and Experience :

  • Associates Degree and 5 years supervisory experience (or high school diploma / G.E.D. plus 10 years supervisory experience) managing 10 person team in a high-volume document duplication center environment
  • Working Conditions :

  • Normal office environment with little exposure to excessive noise, dust, temperature, etc.
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