What are the responsibilities and job description for the Center Director position at South Arkansas Surgery Center?
South Arkansas Surgery Center is a freestanding ambulatory surgery center. We are committed to safe, high-quality, patient-centered care delivered by a highly engaged team.
We are home to board-certified physicians who have expertise in several different fields. We believe in compassionate medicine, where patients feel reassured and unrushed. We hold ourselves to the highest of standards, as our center is accredited by the Accreditation Association for Ambulatory Health Care (AAAHC). Patient satisfaction is our primary goal.
SUMMARY:
The Center Director is responsible for coordinating and directing activities of the Center according to accepted standards and for the fiscal activities of the center. This role works collaboratively with the Director of Nursing, Senior Clinical Director, and Director of Operations to oversee the supervision and direction of nursing care, patient care, center scheduling, and billing according to the centers policies, procedures, and objectives. The Center Director is responsible for management of all aspects of personnel, education of personnel, and administrative duties, and works closely with the Governing Board and center staff in coordinating patient and staff service functions.
QUALIFICATIONS:
Preferred Bachelor of Science in Nursing Degree from a four-year accredited College or Associate in Science of Nursing with tenured experience.
At least five (5) years of healthcare-management experience.
At least one (1) year experience in an ASC.
Evidence of leadership qualities
Strong ethical and moral character references.
Language skills adequate for high-level written, interpersonal, and telephone communication in American English.
Computer literacy.
Active RN (Registered Nurse) license.
Experience in GI is preferred
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Operations:
- Monitors FTE utilization and makes recommendations to promote cost-effective man-hour practices.
- Oversees the comprehensive and informative orientation programs for new employees in all areas.
- Directs and participates in Center committees, meetings, in-services, and activities.
- Ensures center is clean and facility is maintained per policy, accreditation, and regulatory compliance.
- Ensures continuing education for clinical staff members as needed/required.
- Monitors operational activities for effective and efficient management of daily operation
- Manages performance of services provided by contracted providers (e.g., pathology, radiology, housekeeping)
- Prepares or delegates staffing schedules in accordance with vacations, holidays, daily personnel assignments, and duties according to experience and skill level to provide quality patient care.
- Ensures staff are cross-trained (as appropriate) to provide a productive and efficient work environment for all areas.
- Reviews daily time and attendance sheets and maintains attendance logs.
- Counsels center personnel and makes recommendations for salary adjustments, promotions, and/or terminations.
- Evaluates suggestions, grievances, and processes to identify opportunities to improve performance and quality of care.
- Analyzes data from quality assurance performance-improvement program and prepares reports and action plans.
- Competent to create and review documents in Microsoft Word, PowerPoint, and Excel
Medical Staff:
- Maintains open line of communication with Medical Director, Anesthesia Director, and QAPI Chairman.
- Oversees medical staff/allied health credentialing program.
- Coordinates with Medical Director ongoing and event related Peer Review Processes.
- Maintains confidentiality of medical staff/allied health credentialing files.
Regulatory:
- Remains current on applicable state and federal laws, rules and regulations, and professional and accrediting-body standards.
- Submits required reports on a timely basis.
- Develops, interprets, and implements policies, procedures, regulations, programs, and recommended practices to meet requirements of regulatory and accrediting organizations.
- Reviews policies/procedures to ensure continued compliance with state, federal, and accrediting-body rules, regulations, and standards.
Quality Assurance and Performance Improvement (QAPI):
- Assists in the implementation and maintenance of the center’s adopted quality assessment, performance improvement program.
- Assists in the maintenance, education, and implementation of the centers policies and procedures to the Governing Board, the QAPI committee (as required) and the wider Healthcare team.
- Assists in the implementation and maintenance of the center’s adopted compliance program.
- Ability to analyze data from performance improvement program, prepare reports, and develop action plans for presentation to the QAPI Committee.
- Serves on the Quality Assessment, Performance Improvement (QAPI) committee.
Safety:
- Implements best practices and regulations adopted, to provide safety in the workplace.
- Monitors the Center’s physical environment and initiates methods for maintaining safety, comfort, cleanliness, and efficiencies.
- Monitors the care, cleaning, and required maintenance of equipment to maintain proper working conditions. Identifies and evaluates need for items relative to trends, center personnel requests, and positive patient outcomes.
- Works with the Safety Officer to resolve observed or suspected safety violations and hazards to ensure policy/procedure compliance.
- Submits information to licensed (as state required) healthcare risk manager, for preparation of risk management reports.
- Ensures OSHA regulations are met, clinical staff are educated, and supplies are readily available.
Maintenance and Materials Management:
- Identifies need for new/different items, in regard to trends and center needs, within budget allowances, to promote cost effectiveness, and minimize waste.
- Promotes cost containment and efficient use of Center resources, utilizing Materials Management principals.
- Analyzes and makes recommendations for potential cost-effective improvements within the center.
- Monitors and verifies required materials management documentation (i.e., purchase orders, invoices, delivery receipts etc.) are current and complete.
- Ensures appropriate purchasing practices are followed.
Financial:
- Monitors and analyzes monthly operating reports (MOR).
- Promotes cost containment and efficient use of Center resources.
- Assists in the development and implementation of capital and operating budgets.
- Submits reports on the Center’s fiscal, human, and material resource requirements.
- Conducts and analyzes cost benefit analysis to identify potential cost-effective improvements and make recommendations.
- Approves payroll submissions.
- Submits and monitors invoices for payment in the AP system.
Professional Competence:
- Participates in continuing education and other learning experiences.
- Maintains membership in relevant professional organizations.
- Seeks new learning experiences by accepting challenging opportunities and responsibilities.
- Shares knowledge gained in continuing education with center personnel.
ESSENTIAL VALUES, CODES OF CONDUCT
- Demonstrates knowledge of and adheres to the Code of Conduct.
- Adheres to the Nursing Scope of Practice.
- Promotes patient safety & communicates concerns appropriately, following Chain of Command.
- Promotes patient and physician satisfaction.
- Follows all rules and regulations for PHI & HIPAA protections of patient information.
- Follows all policies and procedures, including, but not limited to, attendance, timeliness, and safeguarding confidential information.
- Attitude that is caring, respectful, sensitive, tactful, compassionate, empathetic, and tolerant.
- Recognizes and defines problems, collects data, establishes facts, draws valid conclusions, and corrects errors.
- Ability to effectively present information, respond to questions and professionally interact verbally and/or in writing with managers, co-workers, patients, and the general public.
- Ability to interpret a variety of instructions in a variety of forms and deal with abstract and concrete variables.
- Exhibits mental alertness for quality decision making and exercising good judgment.
- Works well with others – a team player.
- Exhibits high level of integrity.
- Must pass a background check and drug screen.
We are an equal opportunity employer.
We do not discriminate in practices or employment opportunities on the basis of an individual's race, color, national or ethnic origin, religion, age, sex, gender, sexual orientation, marital status, veteran status, disability, or any other prohibited category set forth in federal or state regulations.
Come Join our Team!
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