What are the responsibilities and job description for the Receptionist - Part-Time position at South Bay Ford?
The Receptionist answers incoming telephone calls and greets visitors in a friendly, interested, and helpful manner. Acting as the front line point-of-contact for the overall dealership, the Receptionist sets the tone by being an outstanding listener and information source. He/she will know all points-of-contact for every department within the dealership in order to help customers promptly. In addition, the Receptionist performs administrative duties and operates the telephone switchboard for call routing.
The ideal candidate has a high school diploma or GED and experience in a position of similar responsibility (front desk, administrative assistant, etc.). Candidates must have a pleasant and courteous personality, strong administrative and organizational skills, strong phone and computer skills, and excellent communication and interpersonal skills. Automotive dealership experience is a plus.
RESPONSIBILITIES
- Greets all customers in a warm, sincere, and helpful manner
- Coordinates questions and issues with the appropriate department personnel
- Directs customer complaints to appropriate personnel
- Provides administrative back-up to various dealership departments as needed
- Performs other duties as assigned
QUALIFICATIONS
- High school diploma or GED required
- Excellent communication, customer service, and problem solving skills, including the ability to maintain composure under stress
- Excellent telephone skills
- Strong organizational and time management skills
- Helpful attitude and friendly demeanor
- Highly professional and dependable
- Strong computer and internet skills, including Microsoft Office suite
Salary : $16 - $19