Demo

Career Services Coordinator - Case Manager

South Bay Workforce Investment Board
Torrance, CA Full Time
POSTED ON 2/8/2025
AVAILABLE BEFORE 5/4/2025

Job Type

Full-time

Description

The South Bay Workforce Investment Board, Inc. (SBWIB, Inc.) is seeking an experienced, self-motivated, and well-organized Career Services Coordinator to provide case management for our adult and youth populations, helping them overcome barriers of employment through career exploration, vocational training, work experience, and post-secondary opportunities tailored to meet the needs of each individual. The ideal candidate is passionate about workforce development and the populations we serve and will be organized, detail-oriented, comfortable working with teams and individuals from diverse disciplines and ethnicities; has great communication, time-management, and organizational skills and can work well under stress while efficiently juggling various tasks. Overall, this person is reliable and contributes to the achievement of goals for the department and overall organization.

Essential Duties and Responsibilities :

Under the supervision of the Career Services Operations Director, or designee, the Career Services Coordinator - Case Manager will be entrusted with a range of essential duties and responsibilities, including, but not limited to, the following :

  • Conduct eligibility assessments to enroll a specified number of participants per contractual stipulations.
  • Provide comprehensive case management services to program participants, crafting Individual Service Strategies (ISS) tailored to each participant's needs, and diligently monitoring their progress towards achieving ISS goals.
  • Guide participants in setting and attaining suitable employment objectives, which involves identifying short and long-term goals, overcoming obstacles, assessing occupational qualifications, and devising strategies for goal attainment.
  • Facilitate the job search process for participants, including offering guidance on job search materials and skills, and facilitating connections with employers, internships, and other relevant short-term training opportunities.
  • Collaborate with fellow employment services team members and departments to coordinate various employment-related projects and events.
  • Deliver or assist with delivering employment-related and financial literacy classes to program participants, both adults and youth.
  • Contribute actively to the accomplishment of monthly, quarterly, and annual employment and internship targets.
  • Record participant activities, progress, and outcomes meticulously using client management and tracking systems.
  • Ensure compliance with labor laws, safety regulations, and program requirements relating to various programs / worksites.
  • Timely completion and submission of Management Information Systems (MIS) forms per agency guidelines and procedures, where applicable.
  • Assist in coordinating volunteer recruitment efforts and planning employment-related events.
  • Keep abreast of career development models and labor market trends to ensure that workforce development approaches and curricula remain innovative and effective.
  • Undertake additional duties of a similar nature or level as required.

Requirements

  • Bachelor's Degree in Social Sciences, Business, Public Administration, or a related field from an accredited college or university.
  • At least two (2) years of experience in delivering social service programs or job training and development, with extensive case management responsibilities.
  • Successful completion of background and reference clearances, along with adherence to all safety protocols mandated by the Company and as outlined under the working conditions below.
  • Alternatively, a satisfactory combination of experience, education, and training demonstrating the necessary knowledge, skills, and abilities to perform the duties described (experience may substitute for education on a year-for-year basis).
  • Required Skills

  • Effective Communication Skills : Ability to build rapport with clients, collaborate with colleagues, and convey complex information effectively.
  • Empathy and Genuine Concern : Demonstrated ability to empathize with clients' situations and show genuine concern for their well-being.
  • Critical Thinking and Problem-Solving : Strong analytical skills to assess situations, identify needs, and develop innovative solutions, crucial for achieving positive outcomes for clients.
  • Organizational Abilities : Proficiency in managing multiple tasks and priorities efficiently to ensure timely delivery of services and effective case management.
  • Cultural Sensitivity : Sensitivity to cultural differences, diversity, and individual needs, particularly for clients from diverse backgrounds.
  • Team Collaboration : Ability to work effectively with interdisciplinary teams, community partners, and other stakeholders to maximize support for clients.
  • Resilience and Adaptability : Capacity to navigate uncertainty, handle setbacks, and adapt to changing circumstances with resilience and flexibility.
  • Technical Proficiency : Comfortable using Microsoft Suite and other technical platforms, including electronic records systems and virtual communication platforms.
  • Ethical Conduct : Commitment to upholding ethical standards, maintaining client confidentiality, and adhering to professional codes of conduct.
  • Continuous Learning : Dedication to ongoing learning and skill development to remain informed about best practices, emerging trends, and evidence-based interventions in the field.
  • Working Conditions

  • Working in person and wearing protective equipment as needed (e.g. mask, gloves, etc.,), and following protective measures enforced by the Company, City, County, State, and / or Federal Authorities as it relates to current states of emergencies (e.g., pandemics) or the functions of this position. Note : Measures may change based on the level of safety concerns.
  • Employee may be required to spend the majority of the day walking, standing, or sitting at a desk, with some lifting and bending. Must have excellent time management skills, must be able to work well under stress, and meet deadlines.
  • Must also be able to travel to other locations for training, conferences, and / or meetings within or outside our local area and occasionally statewide in which such travel may last one (1) or more days - if / as necessary. Reliable transportation, a valid driver's license, and proof of insurance are a must.
  • Salary & Benefits

    This is a full-time, non-exempt position (40 hours / week), generally with a starting pay rate of $24.52 - $29.24 per hour, commensurate with experience. SBWIB, Inc. offers a comprehensive employee benefits package, which includes :

  • 75% insurance premium coverage for medical, dental, and vision plans for employee-only
  • Sick and vacation time
  • 14 Paid holidays
  • 401k plan with a superb employer match %
  • 15,000 Life Insurance policy paid for by the employer
  • Voluntary supplemental benefits
  • Eligibility for Public Service Loan Forgiveness (PSLF)
  • Employees are eligible to enroll in the company's health benefits package on the first of the month after completing 60 days of employment.

    This job description serves to provide pertinent information regarding the scope of the position and is not intended to be an exhaustive list of experience, skills, efforts, duties, responsibilities, or working conditions associated with the role. Management retains the sole discretion to add, modify, or exclude any essential or non-essential requirement at any time, with or without prior notice. It is important to note that neither this job description nor the fulfillment of any job requirement by the employee is intended to establish a contractual agreement of any kind.

    Salary Description

    24.52 - $29.24 per hour

    Salary : $25 - $29

    If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
    Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

    What is the career path for a Career Services Coordinator - Case Manager?

    Sign up to receive alerts about other jobs on the Career Services Coordinator - Case Manager career path by checking the boxes next to the positions that interest you.
    Income Estimation: 
    $88,558 - $106,947
    Income Estimation: 
    $104,867 - $137,036
    Income Estimation: 
    $88,558 - $106,947
    Income Estimation: 
    $104,867 - $137,036
    Income Estimation: 
    $75,507 - $89,315
    Income Estimation: 
    $88,558 - $106,947
    Income Estimation: 
    $104,867 - $137,036
    Income Estimation: 
    $163,240 - $213,585
    View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

    Job openings at South Bay Workforce Investment Board

    South Bay Workforce Investment Board
    Hired Organization Address Canoga Park, CA Full Time
    Description: The South Bay Workforce Investment Board, Inc. (SBWIB, Inc.) is seeking a highly motivated Program District...
    South Bay Workforce Investment Board
    Hired Organization Address Inglewood, CA Full Time
    Job Type Full-time Description The South Bay Workforce Investment Board, Inc. (SBWIB, Inc.) is actively seeking a reliab...

    Not the job you're looking for? Here are some other Career Services Coordinator - Case Manager jobs in the Torrance, CA area that may be a better fit.

    RN - Case Management

    Providence SoCal Shared Services Case Management, Torrance, CA

    Accounting Manager

    Cinter Career Services, Torrance, CA

    AI Assistant is available now!

    Feel free to start your new journey!