Intake Specilaist

Job Overview
We are seeking a dedicated and detail-oriented Intake Specialist to join our team. This role is crucial in ensuring that patients receive exceptional service from the first point of contact. The Intake Specialist will be responsible for managing incoming patient inquiries, maintaining accurate health information, and facilitating a smooth intake process. The ideal candidate will possess strong administrative skills and a solid understanding of dental terminology and medical records.

Responsibilities

• Answer incoming calls and manage phone systems with professionalism and courtesy.
• Collect and verify patient information, ensuring accuracy in documentation.
• Review medical records and health information management to prepare for patient appointments.
• Utilize Dentrix software for patient data entry and management.
• Provide excellent patient service by addressing inquiries and guiding patients through the intake process.
• Maintain confidentiality of all patient information in compliance with HIPAA regulations.
• Assist with documentation review to ensure completeness and accuracy of patient files.
• Collaborate with healthcare providers to facilitate seamless communication regarding patient care.

Qualifications

• Proven experience in an administrative role, preferably within a healthcare or dental setting.
• Familiarity with health information management practices and medical records.
• Strong understanding of dental terminology is preferred.
• Excellent phone etiquette and communication skills.
• Proficient typing skills with attention to detail for accurate data entry.
• Ability to work independently as well as part of a team in a fast-paced environment.
• Previous experience using Dentrix or similar practice management software is a plus.
• A commitment to providing outstanding patient service and support.

Join our team as an Intake Specialist where you can make a difference in the lives of our patients while developing your career in the healthcare field!

Job Type: Full-time

Pay: From $18.23 per hour

Expected hours: 40 per week

Benefits:

• 401(k) matching
• AD&D insurance
• Bereavement leave
• Dental insurance
• Disability insurance
• Life insurance
• Opportunities for advancement
• Paid sick time
• Paid time off
• Retirement plan
• Vision insurance
• Work from home

Schedule:

• 10 hour shift
• Choose your own hours
• Day shift
• No weekends

Ability to Relocate:

• South Bend, IN 46601: Relocate before starting work (Required)

Work Location: In person

Salary : $18