What are the responsibilities and job description for the IT Manager position at South Carolina Department of Revenue?
Job Responsibilities
Who we are:
At the South Carolina Department of Revenue (SCDOR), we are funding a better state to live, work, and play. Offering excellent benefits, hybrid work schedules, tuition assistance, and self-development opportunities, we are a trustworthy partner to our customers and an innovative workplace that supports work-life balance and empowers our employees to reach their highest potential. Open the door to a career at the SCDOR and discover why 93% of our employees agree that they understand how their work directly contributes to the SCDOR’s overall success—by collecting 96% of South Carolina’s general fund, our team serves with purpose and impacts the success of our community.
Learn more about why you should join our team at dor.sc.gov/careers .
We Are Looking For Teammates Who Are
As an IT Manager you will plan, coordinate, and direct a staff of IT professional through providing application support for in-house and third-party applications that support the SCDOR mission, while focusing on the security of taxpayer data, information and systems.
Primary Job Duties Include
Minimum and Additional Requirements
Additional Requirements
Who we are:
At the South Carolina Department of Revenue (SCDOR), we are funding a better state to live, work, and play. Offering excellent benefits, hybrid work schedules, tuition assistance, and self-development opportunities, we are a trustworthy partner to our customers and an innovative workplace that supports work-life balance and empowers our employees to reach their highest potential. Open the door to a career at the SCDOR and discover why 93% of our employees agree that they understand how their work directly contributes to the SCDOR’s overall success—by collecting 96% of South Carolina’s general fund, our team serves with purpose and impacts the success of our community.
Learn more about why you should join our team at dor.sc.gov/careers .
We Are Looking For Teammates Who Are
- Knowledgeable in distributed systems architecture and multiple technical disciplines (Microsoft Cloud Applications, PowerBI Infrastructure, and third-party cloud application support).
- Able to implement long and short range systems objectives.
- Able to use their leadership skills within a production product/service environment.
- Committed to customer service and interested in helping others.
As an IT Manager you will plan, coordinate, and direct a staff of IT professional through providing application support for in-house and third-party applications that support the SCDOR mission, while focusing on the security of taxpayer data, information and systems.
Primary Job Duties Include
- Supervising the activities of the SCDOR Cloud Solutions team.
- Establishing project priorities and time-frames.
- Ensuring that assignments are completed on time and meets stakeholder requirements.
- Leading the analysis and design of systems.
- Overseeing all areas involved with the implementation of major new or enhanced systems.
- Coordinating the design, development, maintenance, and implementation of new and existing cloud services as requested.
- Communicating with IT and business stakeholders.
- Providing 24x7 production support, as required.
- Maintaining a competent, empowered, and forward-thinking team.
- Administering personnel matters including, staff selection, training, career planning, time tracking, and the SCDOR employee performance program.
- Creating a dashboard for employees and the SCDOR Technology Serivces section.
- Coordinating the preparation and development of system and user documentation and procedures.
- Creating and reviewing statistical reports for trends and potential problems.
Minimum and Additional Requirements
- A bachelor's degree in communications, business administration, information technology, mathematics, statistics, management, information science or a related field and experience in telecommunications, data processing and/or information technology OR
- An associate's degree in communications, business administration, information technology, mathematics, statistics, management, information science, or a related field and 2 years of experience in telecommunications, data processing and/or information technology OR
- 4 years of experience in telecommunications, data processing and/or information technology
Additional Requirements
- Position requires employees to support systems operating 24x7.
- Employees will be required to work planned and emergency hours outside normal agency work schedules.
- EEO: The SCDOR is committed to providing equal employment opportunities to all and does not discriminate on the basis of age, race, color, religion, sex, national origin, disability, and pregnancy, childbirth, or related medical conditions, including, but not limited to, lactation.
- Training: IT Manager's will participate in a training program to ensure they have the knowledge and skills to successfully perform their job.
- Hours: Flexible hours may be available from 7:00 a.m. – 6:00 p.m., Monday – Friday (37.5 hours per week).
- Telework schedule: This position may be eligible to work remotely up to two days per week.
- Apply online and complete the application fully, including all current and previous work history and education.
- You may submit a resume, but it will not be considered as a substitute for completing the entire application.
- Candidates selected to move forward in the hiring process will be contacted to complete an aptitude or skills assessment and personality profile (using Criteria Corp) and may be contacted to complete a one-way virtual interview (using Spark Hire).
- Candidates selected for hire are required to comply with all SCDOR tax requirements and are subject to a National Criminal Background Check, which includes fingerprinting.
