What are the responsibilities and job description for the Terminal Security Officer position at South Carolina Ports Authority?
Company Description
The South Carolina Ports Authority (SCPA) owns and operates public seaport and intermodal facilities in Charleston, Dillon, Georgetown and Greer. Our 900 employees handle cargo, operate and maintain cargo handling equipment, manage port facilities and operations, and support the port system in a fast-paced 24/7 environment.
The Terminal Security Officer’s duties are to staff the Terminal Access Gates as well as the Restricted Access Gates as an active problem-solver and a single, reliable point of contact to customers in person or on the telephone; assist Ports Authority Police with access control and administrative duties and other tasks as assigned; and fully understand and courteously enforce the required security measures of the approved Facility Security Plan of the South Carolina Ports Authority.
Job Description
Essential Job Responsibilities
- In accordance with 33 CFR, has knowledge through training and shows proficiency with security measures outlined in 105.210.
- Assists with access control measures at entry points per approved Facility Security Plan.
- Ensures that unauthorized persons do not gain access to facilities.
- Enforces Transportation Worker Identification Credential (TWIC) standards.
Terminal Main Gate Access
- Maintains logs, issues passes, verifies identification and checks the condition and security features of TWICs.
- Responsible for completing the TWIC escort passes for visitors and preparing TWIC escort passes for tours, etc. in advance when applicable.
Restricted Access Gate
- Handles all problems identified with TWICs; visitors; individuals needing vehicle passes or escorts; and other types of customer related issues/concerns.
Additional Job Responsibilities
- Other duties as assigned- This job description in no way states or implies that these are the only duties to be performed by this employee. He or she will be required to follow any other instructions and to perform any other duties requested by his or her supervisor.
SUPERVISORY RESPONSIBILITY
None
Qualifications
Minimum Qualifications
Education and Experience
- High school diploma or equivalent.
- A valid South Carolina driver’s license is required to operate a Ports Authority-owned licensed motor vehicle.
- Should have no convicted felony against him/her as recorded by FBI or SLED.
- Must be able to obtain and maintain a Transportation Worker Identification Credential (TWIC) Card under the Transportation Security Administration (TSA) guidelines.
- Must successfully complete Pre-Employment E-Skills Assessment
Skills and Abilities
- Must be vigilant at all times
- Must be able to multi-task.
- Must work well independently or in a team.
- Must deal courteously, tactfully, and effectively with the public, customers, and tenants during stressful and emergencies.
- Must be neat in appearance, have good communication skills, good character, and the ability to deal fairly and effectively with others.
- Basic computer skills are required. Must be proficient in MS Excel and Word.
Preferred Qualifications
- At least one (1) year of experience as a security officer or in a similar role
Physical Requirements and Working Conditions
- Individual must be willing to work flexible schedule including overtime. Schedule of work varies and may include weekends, night shifts and holidays. Schedule of work may change with minimal notice.
- Positions and shifts will rotate.
- Must be able to stand for 8-12 hours at a time, including bending and stooping.
- Must be able to stand and walk in all weather conditions.
- Must occasionally lift and /or move up to 10 pounds.
- Vision is required to analyze and process various forms and documents utilized within the framework of performing assigned tasks.
- Hearing is required to adequately communicate with employees, vendors, etc.
- Ability to operate a computer keyboard and view a computer monitor screen.
Additional Information
Summary
SC Ports Authority is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.