What are the responsibilities and job description for the Patient Service Representative for Hilton Head Heart position at South Carolina Region?
Hilton Head Heart - Cardio Patient Services Representative
Hilton Head Heart is seeking a Patient Services Representative with the potential for additional hours based on the needs of the practice. This is an ideal position for a student looking to gain experience in a medical office setting or for someone with a flexible schedule who is open to picking up shifts as needed!
Job Title: Patient Services Representative
Job Environment: Medical office position responsible for front-office processes in the cardiology practice
Location: Hilton Head, SC
Responsibilities:
Schedule patient appointments and manage check-in/check-out processes
Provide a welcoming experience and top-notch customer service
Collect co-pays and process charges
Perform charge entry and patient balance processing
Distribute information to patients regarding office policies, procedures, and information about the practice
Explain and enroll patients in the patient portal
Education:
Required: High school diploma/GED
Preferred: Completion of or currently enrolled in a medical office assistant program
Experience:
Must have 2 years of experience working in an administrative or scheduling capacity in an office setting
Must be skilled in MS Office Suite, including Excel
Exposure to a medical records management system and/or scheduling software preferred
Hilton Head Heart is an equal opportunity employer and conducts all human resource practices in compliance with federal, state, and local civil rights and employment legislation. Accordingly, Hilton Head Heart considers all applicants for employment equally, without regard to race, color, religion, sex, national origin, age, disability, veteran’s status, marital status, sexual orientation, gender identity or expression, and provides them with an opportunity to progress in the organization consistent with their skills and interests.