Clinical Quality Improvement Manager

Job PostingTitle : Clinical Quality Improvement ManagerBase Salary Range : $72,000 - $76,000 plus benefitsFTE : Full-time, ExemptWe are seeking a dynamic and experienced Clinical Quality Improvement Manager who wants to make adifference in our community. We want to hear from you if you thrive in a fast-paced, caring, and compassionateenvironment!Our Mission : The Mission of South Central Family Health Center is to improve the quality of life for thediverse Community of inner city Los Angeles by providing affordable and comprehensive health care andeducation in a welcoming and multi-cultural environment. To lead the way in health care in South Los Angeles,as the premier provider and employer of choice offering comprehensive, high quality, affordable, efficient andculturally responsive services.General Summary : Under the supervision of the Senior Director of QI & Chronic Disease Management, theClinical QI Manager will be an integral part of the Quality Improvement team focusing on providing dataanalysis and performance supervision to QI Specialist and Coordinators. The CQI Manager will have theability to effectively manage multiple projects, collect and evaluate data, generate reports and communicatebetween internal and external departments. This includes responsibility for population management strategies,coordinating IT-enabled patient registries and focused studies and reporting for all SCFHC providers. The CQIManager will also support the organization and clinical care teams in utilization of the Patient-Centered MedicalHome (PCMH) model. Will work with Sr. Director of QI in establish standards of practice consistent withhealth plans and safety net standards or other standards set by the Board of Directors, monitor performanceacross sites, and organize educational training that supports quality management. The ideal candidate will haveto perform some of the following essential duties.- Tracks data and generate reports for UDS submission, QI Dashboards, HCCN Project, Peer Review,CCALAC Data Submission, PCMH, and Essential Access.- Support the implementation of chronic disease management programs as directed- In conjunction with Sr. Director QI, assist and work with QI Specialists to improve QI measures- Will assist QI Director in the developing and writing clinical support policies and procedures.- Generates weekly, monthly, quarterly, and annual reports for internal and external purposes.- Serves as a quality improvement subject matter expert for data stewardship and analysis focusing onHEDIS and UDS data sets while continuously assessing data for trends and effectively communicatingfindings to clinical teams.- Utilizes the available business intelligence system, i2iTracks, NextGen, and other electronic systems todevelop reports which provide necessary data to monitor QI efforts and operational processes.- Maintains knowledge of current QI concepts and techniques and assists with the dissemination of thisinformation through formal and informal training and coaching for staff and project teams.- Responsible for staff performance, staff development and defines schedules for staff coverage andadjusts staff assignments and responsibilities as needed- Trains QI staff with data reporting needs as indicated.- Participates in Patient Advisory Council, staff, committees, and management meetings as they relate toQI activities both with internal and with external stakeholders.Job Posting- Assists with PCMH application and maintenance.- Assist with annual FTCA application related to QI.- Generates the quarterly Provider Incentive Report.- Maintains SCFHC's business intelligence systems, patient outreach modalities, and various reportingdependencies and utilizes the EMR, and other electronic systems to develop reports that provide data forquality improvement activities, care coordination, and population management activities.- Has a strong functional knowledge of i2iTracks, Power-Bi, and Excel and integrates data extracts asneeded with available business intelligence system to prepare QI reports, dashboards and care teamperformance reports.Qualifications and Experience Requirements : - Master's degree (MPH, MPA, MS) strongly preferred- BA / BS is required- Minimum 2-year experience in clinical health environment required- Minimum 2 to 3 years administrative and managerial experience required- Knowledge of principles related to Patient Centered Medical Home (PCMH), MeaningfulUse / Promoting Interoperability, and clinical QI (e.g., Care Model, Model for Improvement,Breakthrough Model.)- Must be able to communicate effectively, in English, both verbally and written- Clinical experience (for example, as a nurse, LVN) is strongly desired.- At least three years relevant project design, management, and evaluation experience.- Experience working in or with community health centers is strongly preferred.- Experience as a trainer is strongly preferred.Skills and Abilities : - Experience with managing database, running reports and searches in i2iTracks- Experience with compiling data and reports using Microsoft Excel Spread sheet- Strong documentation skills.- Must be detailed orientated with utilizing data and reports.- Bilingual and Bi-literate Spanish / English strongly preferred- Nextgen EMR preferred- Medical Scheduling preferred- Computer knowledge, Microsoft Office Suite communication systems and internet search capabilitiesTop benefits or perks : As a team member at South Central Family Health Center, you'll enjoy competitivewages and generous benefits : - Benefits : Health Care, Dental, Life Insurance- 403 (b) Retirement plan- Education Reimbursement- Career development : Entry-level employees have opportunities to work in management, HR or otherareas of the company.Contact / application information : Job PostingTo apply please visit South Central Family Health Center's website at : Family-Health-Cent

Salary : $72,000 - $76,000