CLERK II

Job Summary:

This position functions under the indirect supervision of the radiology supervisor. A variety of job duties are assigned that require proficiency and attention to detail. Independent judgement and initiative to complete the jobs duties are an integral part of this position.

Qualifications:

Requirements:            Ability to type a minimum of 30 words per minute.

                                    Must possess good communication skills and telephone etiquette

                                    Computer knowledge and experience.

                                    Prefer knowledge of medical terminology.

                                    Prefer 2 years radiology experience.

Duties and responsibilities:

The clerical duties of this position include being proficient at the following duties at the radiology front desk and scheduling desk. Specific duties may include but are not limited to:

• Responsible for efficiently and accurately scheduling exams in Cerner for radiology and cardiorespiratory.
• Verifying and clarifying providers’ orders prior to patient arriving for exam confirming ordering provider, exam, and diagnosis is appropriate.
• Checking patients in or ordering the requested exam in Cerner.
• Requiring patients to complete appropriate screening sheet prior to exam.
• Collaborating with other departments within hospital in scheduling outpatient procedures.  
• Operating telephone, fax machine, copier, CD burners and all computers to complete tasks
• Prepares CD’s, obtains Release of Information forms and documents release of information (CD’s, reports)
• Communicates with PACS administrator, Information Technology, Health Information and/or supervisor any problems associated with patient, front desk or scheduling functions.
• Practicing and encouraging teamwork within the department, the hospital, providers and all SCRMC facilities.
• Displaying accountability for tasks assigned to them.
• Responsible for assisting and communicating with patients, guests, radiologists, providers, and nurses as needed.
• Participating in educational opportunities in use of new equipment and department policy and procedures.

• Completion of necessary paperwork and/or computer function to complete patients EMR.
• Preparing attorney requests for release of information
• Adhering to department and SCRMC policies and procedures and SCRMC Performance Standards.
• Keeping area clean, neat, safe and stocked with needed supplies.
• Adhering to safety, radiation and infection control policies.
• Participating in Quality Improvement.
• Training of new employees.

Essential Functions:

• Maintain a high degree of accuracy in documentation.
• Use professional and ethical judgement and critical thinking when performing their duties.
• Ability to communicate effectively both verbally and in writing.
• Participates in continuing education and learning experiences to enhance and maintain current knowledge and skills for continued competence.
• Ability to work as a team member.
• Attention to detail.
• Basic understanding of computer technology.
• Perform all duties using proper body mechanics
• Mobility to include frequent ambulation within the department and facility.
• Stand for extended periods.
• Ability to work in a stressful environment.
• Ability to follow directions/instructions from his/her supervisor.
• Consistent attendance is required to assure that the client facilities’ needs and patient needs are met.
• To comply with all of the facilities’ policies, procedures and practices.