Medical Assistant/ CNA

JOB SUMMARY

Minimum Qualifications:
Must be able to read, write, and understand written and verbal instructions.
Must have Previous Medical Assistant Experience-Medical Assistant Certification Preferred Or CNA 


Core Duties:


• Demonstrates nursing assistant duties when providing patient care as evidenced by:
• Recording and/or reporting to the appropriate nurse any treatments, results, observations, patient complaints, and other pertinent information regarding the condition of patients.
• Anticipate needs by checking on patients regularly and answering call lights.
• Assisting in maintaining a clean and safe environment for the patients and staff; being responsible for equipment assigned to patient care.
• Using supplies appropriately, demonstrating a cost-effective awareness by practicing efficient and non-wasteful use of supplies and linen.
• Ensuring patient safety.
• Participates in quality measures as indicated by performance dashboard results.
• Demonstrates appropriate quantity of work as evidenced by:
• Completing all assigned duties.
• Accepting additional assignments willingly.
• Adapting to change and prioritizing work.
• Assisting staff members; willing to stay late in order to finish essential patient care and unit responsibilities.
• Demonstrates through work performed a knowledge of policies and procedures of the hospital and nursing department as evidenced by:
• Completes Health Stream assignments in a timely manner.
• Maintaining current unit specific competencies.
• Assisting with the orientation of new personnel to the unit.
• Seeking and soliciting the help of or guidance from immediate supervisor or appropriate resource person.
• Performing duties in an independent manner with little or no direct supervision.
• Demonstrates courtesy, respect and compassion when interacting with patients.
• Keeps confidential matters confidential by not discussing patients business, personal issues of other employees in inappropriate places or situations.
• Respects the dignity of patients and others by: listening responding in a caring matter, initiating follow-up if necessary so the patient will have excellent service.
• Documents appropriately in patient chart.
• Keeps supervisor informed of any situation that might affect quality of service.
• Maintains a lean a safe work environment.
• Receive test/lab results and notifies patient promptly and courteously.
• Ensures treatment/procedure rooms are properly stocked with supplies and drugs are checked for expiration dates.
• Adheres to assigned work schedule.
• Assists Physicians with procedures and exams.
• Screen telephone calls and messages for the provider, answering questions that can be answered.
• Schedule surgeries, outpatient and diagnostic procedures, as ordered by the Physician.
• Shows proficiency with EMR systems and adheres to prescribed workflow with EMR.
• Assist Physicians with procedures and exams.
• Completing prior authorizations and referrals.
• Administer injections
• Assist in other job duties.

Interaction Skills
• Dependability
• Great attitude
• Caring
• Professionalism
• Team player
• Maturing
• Pride in job
• Great communication
• Neat appearance
• Privacy