What are the responsibilities and job description for the PATIENT ACCOUNT REPRESENTATIVE position at South Central Health System?
GENERAL FUNCTION:
This position is accountable for the registration of patients at the clinic. This position requires getting financial forms signed, securing deposits, verifying insurance, and assigning patient rooms. This position requires constant contact with patients and the public either by phone or in person.
JOB DUTIES:
-Register patients accurately and timely.
-Verify insurance.
-Collect deposits.
-Make financial arrangements.
-Assign patient rooms.
-Pre-register patients over the phone, verifying insurance and pre-certification requirements.
-Complete financial applications for inpatients with no insurance.
MINIMUM QUALIFICATIONS:
-Must be able to type 30 wpm
-Ability to read, write and understand verbal and written instructions.
-Basic computer skills
CONTACTS:
-Within organization—all departments
-Outside organization—insurance companies, physician’s offices, nursing homes, patient employers, vocational rehabilitation, and welfare department.
DECISION MAKING:
-Decision taken to supervisor for approval:
ETO Time
Clarification of changes of a procedure
RESPONSIBLE FOR:
-Computer
-Printers
-Copiers
-Paper/Forms
-Money received from patients
