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Dispatch/Driver, Coos County Area Transportation District

South Coast Business
Coos Bay, OR Full Time
POSTED ON 4/18/2025
AVAILABLE BEFORE 5/18/2025
Are you looking to be challenged in your next career? Here’s your chance to feel excited about getting up in the morning, work for a fast-paced team that has a passion for connecting over 54,000 riders per year to work, services and other places they need to go.

Responsible for answering phones, dispatching drivers, maintaining database for scheduling client transportation, as well as, operate transit vehicles if needed.

Typical Examples of Work for Driver

  • Safe, courteous operation of multi-passenger Dial-A-Ride buses.
  • Operation of 2-way radio.
  • Accepting cash or ride tickets from riders.
  • Maintaining accurate daily logs and other records
  • Assisting riders, including mobility-impaired riders to access vehicles.
  • Safe and correct operation of wheelchair lifts.
  • Conduct daily vehicle maintenance checks, and report findings to supervisor or dispatcher.
  • Daily removal of litter and light cleaning of vehicles.
  • Other duties as assigned that would benefit the Corporation.

Typical Examples of Work for Dispatcher

  • Answer phone, provide information about services, and schedule rides.
  • Insure that adequate driver coverage is available daily.
  • Schedule maintenance and repair for fleet at direction of Transit Operations Manager.
  • Operate 2-way radio to communicate with drivers.
  • Complete trip tickets for all dispatched rides.
  • Maintain current passenger database.
  • Money handling including ticket sales, credit card processing and processing deposits.
  • Data entry utilizing scheduling software, word processing and spreadsheets.
  • Other duties as assigned that would benefit the Corporation.

Qualifications

  • Good customer service experience with excellent communication, interpersonal skills and the ability to solve problems.
  • Must hold valid Oregon driver license, prefer CDL with passenger endorsement.
  • Operate fax machine, multi-line telephone, phone applications and computers with Word and Excel software.
  • High School diploma or equivalent. Two years of post-high school training or work experience preferred.

Additional Requirements

DMV and criminal background checks performed. Drug screening in accordance with Federal Transit Administration and Federal Department of Transportation required

Benefits

  • 7 Paid Holidays plus 4 Paid Floating Holidays
  • Paid Vacation/Sick Time
  • Employer Paid Life Insurance
  • Employer Paid Health Stipend
  • 6% Employer Paid Retirement, after the first 90-days

About Us:

Coos County Area Transit Service District is a governmental entity without taxing authority providing public transit services through out the county since 2004. A combination service of demand response, dial-a-ride and inter-community services are made possible through partnerships with city, county, state agencies, area employers and, of course, our riders. Our Vision: To be the transportation mode of choice that allows anyone to go anywhere easily with excellent customer service.

  • Equal Opportunity Employer
  • This position/project is funded by FTA

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