Institutional Enrollment Training and Compliance Coordinator

Description

South College invites capable, energetic, outgoing, applicants who are focused on transforming lives of our customers/students!  At South College, you will help implement our strategy of “Where Dreams Find Direction!”  We are one of the nation’s fastest growing institutions of higher learning with over 10,000 students covering 7 campuses and Online learning sites, offering a myriad of undergraduate and graduate healthcare programs for our students.

In order to fully meet our Mission to our students, we require a diverse combination of perspectives, backgrounds, life experiences, and ideas from our faculty and staff and will provide them with an equitable and inclusive work environment -where respect and open interchange of ideas are at the heart of that culture. 

It is the initial care, concern, passion, and expertise of our Admissions Team that helps get them to these career goals! Come join us in these exciting efforts! We strongly prefer the person work from one of our Knoxville ground campuses.

Position Components:

1. Admissions Representative job candidate screenings.
   1. Will review all incoming candidate and resumes for all locations.
   2. Will conduct initial applicant phone screenings.
   3. Will set up in-person/zoom interviews for the Directors of Admissions (DOA).
   4. Will Initiate the Predictive Index as needed.
   5. Will actively seek out continuous feedback from DOAs regarding candidates to refine the selection process.
2. Call/Interview observations.
   1. Will conduct call and interview observations on admissions team to identify strengths, opportunities, and compliance violations.
   2. Will provide feedback to Admissions Representatives and work with DOA on training opportunities.
   3. Will make institutional training recommendations to Director of Enrollment Training and Compliance based on observation outcomes
3. Assist the Director of Enrollment Training and Compliance as needed with the creation and/or implementation of admissions trainings.

Requirements

Bachelor’s degree required. Previous experience working in higher education as an admissions representative or trainer. Must be comfortable with technology and have excellent communication and presentation skills. Must possess a collaborative work ethic and be able to prioritize and multi-task and demonstrate all at a high activity level. In addition, the candidate must have the skills necessary to screen via phone, virtually, and in person. Must present a professional business appearance and be comfortable speaking to and training admissions representatives individually and in groups and can quickly develop rapport. Must be able to thrive in a fast-paced work environment and demonstrate creative problem-solving skills.

% Of time spent in each area is dependent upon business needs

% Of travel- 25%