What are the responsibilities and job description for the Library & Instructional Technology Clerk position at SOUTH COLLEGE?
Description
South College invites capable, energetic, outgoing, applicants who are focused on transforming the lives of our customers/students! At South College, you will help implement our strategy of “Where Dreams Find Direction!” We are one of the nation’s fastest growing institutions of higher learning with over 13,000 students covering 9 campuses and Online learning sites, offering a myriad of undergraduate and graduate healthcare programs for our students.
In order to fully meet our Mission to our students, we require a diverse combination of perspectives, backgrounds, life experiences, and ideas from our faculty and staff and will provide them with an equitable and inclusive work environment -where respect and open interchange of ideas are at the heart of that culture.
A. Administrative:
· Coordinates and facilitates activities for the Resource Center at the Learning Site.
· Collects and evaluates Resource Center usage. In collaboration with the Director of Library Services, uses survey data and usage data to develop and implement changes based on students’ needs.
· Issues College ID cards to faculty, staff, and students. Maintains equipment and orders supplies, as needed.
· Oversees and directs Federal-Work Study student workers assigned to work in the Resource Center. Ensures sufficient coverage for all open hours for the Resource Center.
· Assists with maintaining any on-site resources such as books, DVDs, journals, and other materials.
B. Reference and User Services:
· Provides excellent customer service and problem solving skills in assisting all Resource Center users. Helps students access available services and resources; directs students to further assistance as needed.
· Provides limited reference assistance to students, faculty, and staff. Makes referrals to the librarians, as needed.
· Assists with inter-campus loan receipt and return of library resources.
· Assists with receipt and return of interlibrary loan materials from other libraries.
· Provides assistance with check in and check out of Resource Center materials and equipment.
· Assists and provides problem solving with copier, printer, and computer use by Resource Center users.
C. Technical Services:
· Work directly with the Director and Associate Director of Instructional Design and Technology on projects that support the team.
· Assist students with navigating Canvas courses.
· Provide training and support for the Canvas Learning Management System, Panopto Lecture Capture System, and other instructional technologies that support teaching and learning in on-ground, hybrid, and distance learning courses.
· Help conduct training workshops and special sessions on current and emerging instructional technologies and teaching and learning strategies and methodologies.
· Work with faculty to integrate instructional technologies and active learning strategies into the curriculum.
· Assist with IDT Help Desk on level 1 tickets.
D. Other Duties:
· All other related duties as assigned by supervisor and Campus President.
· Assists with maintenance and updates of Resource Center computers.
· Assists with annual inventory of Resource Center books, equipment, and other materials.
· Attends all department and institutional meetings, in-service training sessions, and other meetings as requested by the supervisor.
Requirements
Education: Minimum Associates Degree, Bachelors Degree Preferred