What are the responsibilities and job description for the Communications Specialist position at South Dakota State University?
Posting Text
Do you have a passion for helping others? Are you interested in being part of a team where you get to play a role in serving and protecting the campus community? SDSU’s University Police Department is offering a rewarding career opportunity as a Communications Specialist. Job Responsibilities Operate a multi-talk group communications system; field calls and dispatch law enforcement and emergency personnel; monitor patrolling activity and request additional support when needed; monitor computerized systems for buildings and facility alarms; monitor multiple video and security systems; provide customer service to the public; research, interpret, compile, and disseminate information from various law enforcement databases to provide data to personnel in the field. Knowledge, Skills & Abilities : Knowledge of : Communications systems; dispatch operating procedures; basic law enforcement and emergency response procedures; stress and conflict management techniques; computer applications and systems; and geography, buildings, roadways on campus, and in the city and county of Brookings.Skills & Ability to : Prioritize radio and telephone calls while remaining calm during emergencies; respond appropriately concerning the urgency of the situation; operate a communications system, multi-line telephone system and computer terminal simultaneously; read maps, multiple computer terminal and printouts quickly and accurately; accurately record both alpha and alpha-numeric figures; locate and use reference sources; follow oral and written instructions; speak using good clarity, tone, volume, syntax, grammar and inflections / modulations; organize, condense and transmit large amounts of information into brief, concise summaries; maintain logs, manuals and reference materials in accordance with agency or institution policy and within Federal Communications Commission regulations; listen to and exercise patience with callers; manage calls regarding threats of emergencies (i.e., suicide) effectively; remain calm in tense or emergency situation; deal tactfully with and work effectively with law enforcement officers, emergency response personnel, field units, agency personnel and the public; and work independently. Required License : Valid driver’s license is required. Obtain NCIC Certification within 3 months of hire, SD 911 Telecommunications certification, and Emergency Medical Dispatch (EMD) certification within one year of hire are required. Must successfully complete Dispatch CTO program. Comments : Per SDCL 02 : 05 : 01 : 01 applicants must be a US citizen and be at least 18 years of age at the time of appointment. Travel is required to complete required training, job duties and court appearances. Must be able to work rotating shifts including weekends and holidays. South Dakota State University is a tobacco free environment. It is the policy of the university to maintain a drug-free environment and to thereby establish, promote, and maintain a safe and healthy working and learning environment for employees and students. This position is subject to the university’s Drug and Alcohol Testing Policy 4 : 14. Employment is contingent upon a successful background check. Benefits : South Dakota State University offers an excellent comprehensive benefits package including medical, dental, and vision coverage for the employee, spouse, and dependents; life insurance; long-term disability insurance; paid holidays; educational assistance; retirement plans; and a generous vacation accrual and sick day allowance.
Salary : $21
