What are the responsibilities and job description for the 911 Dispatcher position at South Eastern Montana Dispatch?
Duties:
- Enter data accurately into computer systems
- Answer incoming admin and 911 phone calls and respond to inquiries or redirect calls as necessary
- Dispatch appropriate personnel or emergency resources to address customer needs or emergencies in three counties.
- Monitor, track and document the status of ongoing assignments or service requests
- Maintain accurate records of all communication and calls for service
Requirements:
- Strong data entry and typing skills with attention to detail.
- Must consent to extensive background investigation and be of good moral and ethical character .
-Proficient in using phone systems and other communication tools
- Basic computer skills
-Maintain level of confidentiality throughout all transactions
- Be able to work with all forms of communication such as radios and phone
- Ability to negotiate and make decisions under pressure
- Strong organizational and multitasking skills
- Excellent verbal and written communication skills
Note: This job description is not intended to be all-inclusive. The employee may be required to perform other duties as assigned.
Job Type: Full-time
Pay: From $21.60 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- 12 hour shift
- 8 hour shift
- Day shift
- Holidays
- Night shift
- On call
- Rotating shift
- Weekends as needed
Education:
- High school or equivalent (Preferred)
License/Certification:
- Driver's License (Required)
Work Location: In person
Salary : $22