CLAIMS CLERICAL SUPPORT

Description

Position Summary:

The Clerical Support positions responsibilities include processing mail, filing, claims research, scanning, maintaining supplies, and other duties as assigned.

Essential Duties and Responsibilities:

1. Responsible for all incoming and outgoing mail room processes, including sorting and distributing mail to appropriate departments.
2. Acts as liaison for reception area.
3. Sorts all paper claims received by product line, stamps with date received, and preps batch for processing.
4. Responsible for all daily claims scanning batches and organizes on shared file network for easy access to images.
5. Receives P.O. Box mail correspondence from courier daily.
6. Prepares daily outgoing mail for pick up by postage and mailing service.
7. Picks up mail from secure mailbox within the building premises to sort and distribute per policies.
8. Sends outgoing mail correspondence for the Company.
9. Responsible for logging inventory for Month end reporting purposes.
10. Responsible for writing normal business communications including e-mail, memos, letters, and work plans.
11. Provides coverage for the front desk reception area to greet and direct guests and deliveries as appropriate.
12. Ensures that necessary supply orders for claims department are made in a timely manner to avoid any workflow impact.
13. Assists with projects and clerical functions as needed.
14. Responsible for adhering to time and attendance policies to ensure workflow coverage.

This job description in no way states or implies that these are the only duties performed by the employee occupying this position.  Employees will be required to perform any other job-related duties assigned by their supervisor or management.

Skills and Abilities:

• Strong verbal and written communication skills.
• Superior organizational skills.
• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to maintain healthy interdepartmental relationships.
• Excellent time management skills.
• Professionalism.
• Ability to maintain composure under pressure.

 Work Schedule:  On location Monday through Friday.  Sunrise, Florida

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee is regularly required to sit, use hands, reach with hands and arms, and talk or hear.   The employee is frequently required to stand, walk, and sit. The employee is occasionally required to stoop, kneel, crouch or crawl. The employee may occasionally lift and/or move up to 15 pounds.

Work Environment:

he work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. The environment includes work inside/outside the office, travel to other offices, as well as domestic, travel.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

We are an equal opportunity employer who recruits, employs, trains, compensates and promotes regardless of age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We are committed to fostering, cultivating and preserving a culture of diversity, equity and inclusion.

Qualifications

• High School or general education degree (GED); and two to four years related experience and/or training; or equivalent combination of education and experience.
• Knowledge of word processing software, spreadsheet software, and internet software.