Demo

RN or LPN Triage Nurse

South Lake Pediatrics
Minnetonka, MN Full Time
POSTED ON 1/27/2025 CLOSED ON 2/8/2025

What are the responsibilities and job description for the RN or LPN Triage Nurse position at South Lake Pediatrics?

Job Summary: Serve as a liaison between clinicians, staff, patients and Children’s Triage Service. Champion and understand all clinic policies. Continuously improve quality care by ensuring efficiency and effectiveness of the team. Ensure that optimum patient flow is maintained. Function as a mentor and work collaboratively with all South Lake Pediatrics employees, supporting a team environment. Serve as a patient advocate, maintaining confidentiality and creating trusting relationships.
 
Essential Duties and Responsibilities:
  • Independently triage telephone calls from patients and parents making sure to effectively obtain concerns and symptoms with sufficient detail and accuracy to allow for appropriate assessment, classification, advice, and disposition of the patient/ parent’s request utilizing the appropriate South Lake Pediatrics protocols
  • Management including assessment and appropriate routing and or follow up of patient documents and records
  • Utilizing the nursing process, the triage nurse facilitates access to South Lake Pediatrics care system and/or develops an appropriate resolution to the patient’s/ parent’s concern
  • Works closely with providers, nurses, floor staff, and other South Lake Pediatrics employees while demonstrating effective communication, collaboration, teaching, and negotiating skills, to build and maintain effective professional team relationships
  • Prepare or complete prescription refills per South Lake Pediatrics Protocol
  • Responsible to assist all clinicians with their daily patient correspondence, i.e. return phone calls, call in Rx’s, inform patients of the need for physicals and immunizations
  • Provided time off from phones to complete delegated patient registry responsibilities
  • Collaborate with and provide coverage for Care Coordination team as needed
  • Additional tasks as assigned
Education / Credentials / Qualifications: 
  • High school graduate or GED
  • Must have current RN or LPN licensure
  • 1 year phone triage experience preferred

Hours: 8-hour daytime shifts Monday - Friday
Clinic Hours are as follows:
Monday - Friday: 7:30am – 6:30pm M-TH, 7:30am - 4:45pm F (start time varies, and one late shift per week)
Saturday: 8:00am - 12:30pm (rotation: approx. once every 5 weeks)

Location: Hybrid position (Work from home three days/week, plus work from Minnetonka clinic two days/week)

Benefits:

  • Competitive Wages – Education, experience, and tenure are considered along with internal equity when job offers are extended.
  • Paid Time Off (PTO)
  • 401(k) Match
  • Comprehensive benefit package (Health, Dental, Vision, Employer Paid Life, AD&D, & Disability Insurance, Identity Theft Protection, Employee Assistance Program, & Voluntary Worksite Benefits)
  • Employee discount
  • Tuition Reimbursement, Continuing Education, & Professional Development

Join our team!
 
As an equal opportunity employer, South Lake Pediatrics will provide equal consideration to all employees and job candidates without regards to sex, age, race, color, marital status, familial status, gender identity, sexual orientation, religion, creed, national origin, veteran status, disability, status with regard to public assistance, or any other characteristic protection by federal, state or local law. EEO/AA

 

Triage Nurse Advisor - RN
Fairview Health Services -
Saint Paul, MN
Triage Nurse Advisor - RN (Remote)
Fairview Health Services -
Paul, MN
Licensed Practical/Vocational Nurse LPN/LVN
Triage Staffing -
Glenwood, WI

If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

Sign up to receive alerts about other jobs with skills like those required for the RN or LPN Triage Nurse.

Click the checkbox next to the jobs that you are interested in.

  • Clinical Education Skill

    • Income Estimation: $104,988 - $152,220
    • Income Estimation: $105,720 - $137,983
  • Clinical Supervision Skill

    • Income Estimation: $104,988 - $152,220
    • Income Estimation: $105,720 - $137,983
This job has expired.
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Not the job you're looking for? Here are some other RN or LPN Triage Nurse jobs in the Minnetonka, MN area that may be a better fit.

Registered Nurse Triage - RN

Ebenezer, Edina, MN

Triage Nurse Advisor - RN

Fairview Health Services, Paul, MN

AI Assistant is available now!

Feel free to start your new journey!