What are the responsibilities and job description for the Programmer Analyst position at South Louisiana Community College?
Programmer AnalystJob no : 494819Closes : 3 / 8 / 2025 5 : 55 : 00 AMWork Type : Staff Full-TimeLocations : New Orleans, LACategories : Information Technology
College : DCC
Department : Information Technology
Sub department : IT Application Programming
Type of Appointment : Unclassified - Administrative / Staff
Duties and Responsibilities :
60% Complete Service Requests for analysis and programming as directed by the supervisor based on approved requirements by the Data Manager of each user group (Financial Aid, Accounts Receivable, Finance, Registrar, Institutional Research, and Human Resources.). Task execution is based on project management methodology and full spectrum documentation is required.
10% Work with the user community to clarify programming service request specifications and discuss feedback from the service request responses. Disaster Recovery plan contingencies must be well thought-out and incorporated into the process.
10% Develop and maintain systems analysis and systems programming documentation and procedures for all programming service requests and assigned duties. This information is to be maintained and cataloged in the appropriate repositories.
10% Immediately respond to, triage, mitigate, and resolve issues, concerns, problems, and constituent-based indications that assigned projects are not working as expected.
5% Perform other specified duties as assigned by IT leadership.
5% Keep well-informed of new systems analysis and programming techniques necessary to periodically sharpen and maintain your skillset.
Required Education : 8 - 10 years of work experience in a related field.
Required Experience :
Five or more years of demonstrated experience programming software requirements by providing analysis, development, maintenance, and technical support in an ERP environment. The candidate should be proficient in Oracle SQL to design and support programming requirements for the institution, the state, and the federal government as necessary.
Familiarity with other relational dataset languages is a plus. The candidate is required to develop and support reports and job scripts. Critical thinking and problem-solving skills are required.
Required Knowledge, Skills and Abilities : N / A
Required Licenses or Certifications : None
Preferred Education : Bachelor’s degree in Computer Science, Information Technology, or other related fields. Master’s degree in Computer Science, Information Technology, or other related fields.
Preferred Experience : Five or more years of demonstrated experience programming software requirements by providing analysis, development, maintenance, and technical support in an ERP environment. The candidate should be proficient in Oracle SQL to design and support programming requirements for the institution, the state, and the federal government as necessary.
Demonstrated knowledge of SQL and Cognos. Working knowledge of Ellucian Banner, Microsoft Power BI, Atrium, and Microsoft applications. Working knowledge of Banner FLAC (Faculty Load and Compensation) and Microsoft Dynamics 365 is a plus.
Preferred Knowledge, Skills and Abilities : N / A
Benefits : As a member of the Louisiana Community and Technical College System, DCC has an attractive benefits package with a wide variety of benefit options. Benefits offered include retirement, multiple medical insurance options, supplemental insurances (dental, term life, disability, accident, vision, etc.), Tax Saver Flexible Benefits Plan (saves tax dollars on some child care and medical expenses), holidays (14 per year, typically includes longer break at Christmas), generous annual (vacation) and sick leave benefits and Employee Assistance Program. Specific benefits depend on job category, percent effort and length of employment.
Passing pre-employment criminal background screen is required as a condition of employment. DCC is an equal opportunity / equal access employer. DCC is a State As a Model Employer (SAME) agency that supports improved employment opportunities for individuals with disabilities.
