Demo

Employment Specialist, Workforce Dev

South Middlesex Opportu
Framingham, MA Full Time
POSTED ON 2/25/2025
AVAILABLE BEFORE 5/23/2025

Job Description

Job Description

Summary : Provide employment and educational counseling to families served under the continuum of SMOC Housing Assistance Programs and the CIES Program. Place heads of household into living wage employment or connect with short term hard skill training programs which will lead to a living wage job. Work with clients to identify barriers to employment and supports needed to obtain and maintain employment. Develop relationships and linkages with local employers and cultivate jobs for families served by SMOC Housing Assistance Programs and the CIES Program.

Why Work for SMOC?

  • Paid Time Off : All full-time employees can accrue up to 3 weeks of vacation, and 2 weeks of sick time and are eligible for 12 paid holidays during their first year of employment.
  • Employer-paid Life Insurance & AD&D and Long-Term Disability for full-time employees.
  • Comprehensive Benefits Package including Medical Plans through Mass General Brigham with an HRA Employer cost-sharing program, Dental Plans with Orthodontic Coverage, and EyeMed Vision Insurance available to full-time employees.
  • 403(B) Retirement Plan with a company match starting on day one for all full-time and part-time employees.
  • Additional voluntary benefits including; Term and Whole Life Insurance, Accident Insurance, Critical Illness, Hospital indemnity, and Short-Term Disability.
  • Flexible Spending Accounts, Dependent Care Accounts, Employee Assistance Program, Tuition Reimbursement and more.

Primary Responsibilities :

  • Work with the Housing Assistance Case Managers to identify families in their programs and provide employment services directed toward the goal of competitive employment. Work diligently to help each client find employment that meets their individual needs.
  • Assist clients with job development, job search and placements that are consistent with their needs and interests. Identify and place clients into short term hard skill training programs that will allow for the attainment of a living wage job at completion.
  • Conduct aggressive job development in the community with the goal of identifying job placements that would be possible for identified families.
  • Conduct initial assessment of clients' vocational and educational functioning. Review and monitor on an ongoing basis. Identify barriers to employment and work with the client to overcome these through information and referral.
  • Develop Individual Employment Plans in conjunction with the Housing Assistance case management team to support each client's needs and goals.
  • Cultivate and build relationships with community resources to address barriers to employment (i.e. child care resources, DTA, mental health treatment, transportation)
  • Complete and maintain accurate documentation for each individual served within required timeline.
  • Maintain ongoing communication with interdisciplinary team to integrate vocational services into service planning for the family.
  • Teach courses at the Opportunity Center that are consistent with the overall goals of the Center and support self-sufficiency among the people we serve.
  • Assist clients with writing resumes, interview skills, communication skills and other job search skills the individual may require support with.
  • Provide the same breadth of job search and education search assistance to individuals served under the CIES Program.
  • Assist individuals who are not part of caseload but are seeking assistance within the Career Center with job search activities
  • Engage all clients by understanding and addressing their needs whether within or outside the scope of work.
  • Attend & participate in engagement team meetings as requested and communicate effectively with clients and staff in other areas.
  • Maintain confidentiality of client, employee and agency information in accordance with federal and state laws and funder requirements.
  • Ensure compliance with program / department, agency and / or funder requirements, as well as, SMOC policies & procedures.
  • Other duties as assigned.
  • Knowledge and Skill Requirements :

  • Education and experience equivalent to an undergraduate degree in social services or related field.
  • Demonstrated experience in job development for low-income individuals. Minimum one year.
  • Experience providing vocational and educational support services to families preferred.
  • Ability to complete required documentation accurately and in a timely manner.
  • Ability to work effectively within a team.
  • Skilled in the use of a computer (word, excel, email, internet) and date entry.
  • Must have and maintain a valid Massachusetts driver's license.
  • Must have access to a reliable, insured and registered automobile
  • Organizational Relationship :

  • Directly reports to Component Director of Employment Services.
  • Indirectly reports to Division Director of Workforce Development.
  • Direct reports of this position are None.
  • Indirect reports of this position are None.
  • Physical Requirement :

  • Must be able to travel across the Metrowest area via personal vehicle
  • Must be able to transport clients in personal vehicle and accompany to appointments / interviews
  • Must be able to sit or stand for a prolonged period
  • Must be able to operate a computer and complete extensive paperwork
  • Working Conditions : As part of the responsibilities of this position, the Employment Specialist will have direct or incidental contact with clients served by SMOC in various programs funded or administered through the Executive Office of Health and Human Services. A successful background check is required.

    Remote Work Option : Remote work is permissible in some positions at SMOC depending on the key functions and responsibilities. The Employment Specialist, Workforce Dev position is eligible to work from home 0% of the week in scheduling coordination with the department manager.

    We are an equal opportunity employer committed to diversity in the workplace

    Monday-Friday ; 9am-5pm

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