School Age Manager, Childcare

Summary: The School Age Manager is responsible for the day-to-day management and compliance in all aspects of running the School Age programs which include before and after school, vacation and summer programs. The primary responsibility is ensuring that a fun, safe and nurturing environment is maintained for all children. They are responsible for providing a culture of teamwork to school age children, and a high quality and culturally aware program that meets the needs of all children. Recruit, manage, develop and evaluate staff by providing timely mentoring, training, observations, ongoing feedback, and performance management. The goal is to provide our children with the best educators and role models and to follow all agency and EEC regs.

Why Work for SMOC?

• Paid Time Off: All full-time employees can accrue up to 3 weeks of vacation, and 2 weeks of sick time and are eligible for 12 paid holidays during their first year of employment.
• Employer-paid Life Insurance & AD&D and Long-Term Disability for full-time employees.
• Comprehensive Benefits Package including Medical Plans through Mass General Brigham with an HRA Employer cost-sharing program, Dental Plans with Orthodontic Coverage, and EyeMed Vision Insurance available to full-time employees.
• 403(B) Retirement Plan with a company match starting on day one for all full-time and part-time employees.
• Additional voluntary benefits including; Term and Whole Life Insurance, Accident Insurance, Critical Illness, Hospital indemnity, and Short-Term Disability.
• Flexible Spending Accounts, Dependent Care Accounts, Employee Assistance Program, Tuition Reimbursement and more.

Primary Responsibilities:

• Focus on quality, training staff (coaching/mentoring including clear expectations and follow through), develop an age appropriate and fun curriculum to engage the school age students, train staff on behavior management strategies/techniques.
• Scheduling staff to ensure the proper and active supervision of all children
• Daily schedule of activities for the school age program year round
• Work and collaborate with and support the Center Director
• Complete payroll on time
• Plan Field trips and summer fun activities
• Build relationships with families, employees and children
• Encourage staff to continue their educations and help them to find scholarships
• Manage day-to-day safety, repairs, and cleanliness inside and out in all areas and report any safety concerns ASAP and when needed, remove children from the area.

• Report any abuse or neglect immediately as a mandated reporter
• Ensure the security of the building (doors not left open, unlocked, children not left unattended, etc.)
• Collaborate with transportation manager to be sure we are providing transportation to as many children as possible
• Follow all policies and procedures (Early Education and Care and SMOC)
• Order supplies
• Complete School Age Care Environmental Rating Scale (SACERS) annually
• Responsible for fiscal activities of the program/department to include staffing levels, budgets, enrollment and financial goals.
• Build a strong, healthy culture and prioritize the well-being and overall success of the children in our care.
• Complete all required paperwork in accordance with company policy and systems put in place.
• Be a deliberate communicator who is organized and time sensitive. Teach others these kills, too.
• Maintain quality and compliance by following all SMOC policies, EEC policies and other funding requirements.
• Train staff in behavior management, child abuse and neglect, conflict resolution, proper supervision, and best practices.
• Develop and maintain a quality curriculum and programming and ensure they are being followed.
• Ensure class environments and the center are clean, in good repair, and have a nice tone.
• Coordinate delivery of transportation and food and ensure compliance with all Child and Adult Care Food Program (CACFP) regs and necessary paperwork.
• Follow all admin duties including, but not limited to: EEC requirements, relicensing, schedules, curriculum, observations, staff meetings, and staff and child files.
• Ensure a safe, healthy and nurturing environment for children and staff.
• Maintain enrollment in childcare as quickly as possible.
• Work closely with clinicians that work in the program.
• Community outreach and to recruit new families, and attend meetings with community partners and stakeholders.

• Collaborate on grant writing, opportunities for the centers as we look into the future.
• Engage all families by understanding and addressing their needs whether within or outside the scope of work.
• Maintain confidentiality of families, employee and agency information in accordance with federal and state laws and funder requirements.
• Other duties as assigned.

• BA Degree in Early Education, psychology or related field preferred
• EEC Director II Certification preferred or willingness to achieve within 18 months
• At least 5 years supervisory experience in a childcare setting
• Thorough understanding of EEC licensing regulations
• Cultural awareness and sensitivity
• Understanding of the needs of low-income families; homeless, single parent families; working parents; and families in crisis.
• Ability to use good judgment including under high stress situations.
• Strong communication skills
• Able to multitask in a very fast-paced environment
• Follow regulations and directions for compliance
• Must possess strong organizational skills.
• Time management and understanding urgency and managing priorities is a must
• Must pass thorough background checks including fingerprinting