Children's Advocacy Center Manager

,**This Position is in Kenai, AK**

Position Summary: The Central Peninsula Child Advocacy Center (CPCAC) Manager is responsible for the day-to-day operations of the Kenai Office and adhering to the Kenai Peninsula Children’s Advocacy Center and South Peninsula Haven House Policies and Protocols. This position supervises CPCAC staff and advocates for families served by the CPCAC. The Manager will ensure that the local MDT is coordinated effectively, and that the needs of children and families who have experienced abuse or neglect are addressed as first priority.

Essential Functions and Responsibilities:

• Hiring, training and supervising Family Advocates and Admin staff.
• Maintaining complete, current case files, including collecting and documenting fields of information; keeping files orderly, legible, and ready for subpoena; and documenting contacts and follow-up.
• Maintaining current case information in NCAtrak Database.
• Compiling and submitting timely and accurate monthly, quarterly, and annual data and fiscal reports.
• Collect and review timesheets and monthly financial documentation from staff.
• Ensuring that all CPCAC services are conducted in a manner that meets or exceeds National Children’s Alliance Standards for Accredited Members.
• Arranging and providing for direct services to children and non-offending caregivers including being present with caregivers during forensic interviews, providing individual and systems advocacy, crisis intervention, safety planning, and assistance in accessing crime compensation and victim notification.
• Managing recording equipment and secure evidence produced in forensic interviews; including ensuring that the interview room and equipment is ready prior to interview.
• Referring supports for non-offending caregivers including groups and providing educational materials and resources.
• Establishing and maintaining a system of follow-up with persons seeking or receiving services utilizing OMS through NCA.
• Facilitating MDT meetings including creating and distributing agendas of new cases and cases to be reviewed, emailing meeting announcements, and tracking attendance.
• Staying up to date with current practice and training; attending local, regional, and state training events; staying abreast of current research and best practice.
• Assisting in community education and presentations including coordinating and planning CAC presentations, planning relevant community events, and attending CAC events.
• Implementing procedures for ongoing evaluation of MDT operations and training.
• Maintain grant compliance and reporting, including outcome measurement and grant budgets—taking responsibility for meeting high standards of effectiveness, timeliness, and completeness.
• Compile quantitative and qualitative data and work with the Program Director to ensure grant reports are accurate and timely submitted.
• Assisting in additional responsibilities as assigned by the CAC Coordinator.

Necessary Skills:

• Management and supervisory skills necessary to plan and evaluate programs; supervise staff; assist with assuring compliance with contracts or agreements; developing and maintaining positive interagency relationships and program advocacy at the local and regional levels.
• Thorough knowledge and understanding of criminal, civil, and community justice systems impacting children including ICWA, tribal courts, and jurisdictions in PL280 States.
• Possess good knowledge of planning and strategizing financial and budgeting issues.
• Ability to work independently with minimal supervision, communicate effectively, and facilitate problem solving.
• Advanced computer skills; proficient with Microsoft Word, Excel and PowerPoint.
• Ability to work with people from various social/ethnic/cultural backgrounds.
• Demonstrates commitment to equity, diversity, inclusive community, and social justice.
• Must be a responsible individual known to exercise sound judgment, maintain confidentiality, cope with stress and crisis situations in a calm manner, and who models non-violent behavior.

Qualifications:

• Bachelor’s Degree or higher in social work, child development, mental health or relevant/related field or equivalent relevant job experience
• Minimum of three years of supervisory experience including hiring, training, and employee evaluation.
• Minimum of three years of experience providing direct services and victim advocacy with progressively responsible job duties.

Benefits:

• Generous PTO
• Employer Paid Medical Insurance
• Employer Paid Vision and Dental Insurance
• Life Insurance
• 403(B) optional retirement plan with opportunity for cash match
• Employee Assistance Program
• Parental Leave
• Bereavement Leave
• Paid Holidays

Contributes to the team effort and maintains continuous quality improvement by welcoming new and different work requirements; exploring new opportunities to add value to the organization as a whole; helping others accomplish related job results; and being active in self-directed learning and professional growth. Attend all mandatory staff meetings and in-service training and maintaining documentation of required training in appropriate field(s).

Protects program integrity and confidentiality by adhering to allconfidentiality requirements including but not limited to SPHH internal policies, requirements of local, state, and federal law, and requirements of common sense necessary to protect the safety, dignity, and privacy of persons seeking or receiving services.

Working Conditions: Fast-paced office environment with moderate noise, and frequent, unscheduled interruptions. Occasional travel may be required. Potential risk of exposure to situations where individuals may be a danger to themselves or others, occasional exposure to hazardous conditions (cigarette smoke, bodily fluids, spills, chemicals and cleaning agents, broken glass, etc.). Exposure to communicable diseases.

Equipment Used: Standard office equipment (FAX machine, computers, copier, telephone, etc.), recording equipment, standard office and household cleaning, and general maintenance tools.

Physical Requirements: Ability to walk, sit, climb stairs, stoop, reach, use hands, lift up to 25 lbs., see and use close vision, speak, write, hear and understand English.

Relationship with Other People: Cooperates and interacts with all SPHH staff, volunteers, service agencies, tribes and tribal representatives, and other community members with dignity and tact. Will not engage in intimate relationships with a person seeking or receiving services from SPHH.

Supervised By: Kenai Peninsula Children’s Advocacy Center’s Coordinator

Positions Supervised: Kenai Family Advocates and Kenai Admin

Background Check: Position requires applicant to be fingerprinted and complete a national FBI/State of Alaska criminal background check.

SPHH is an Equal Opportunity Employer. Alaska Natives, persons who are multi or bi-lingual and survivors of Domestic violence, child abuse, or sexual assaults are encouraged to apply.

All employment with SPHH is at will. SPHH reserves the right to revise or change job duties and responsibilities as the need arises. This job description does not constitute a written or implied contract of employment.

Adopted: May 2024

Job Type: Full-time

Pay: $47,840.00 - $57,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• 403(b)
• 403(b) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Retirement plan
• Vision insurance

Schedule:

• Day shift
• Monday to Friday
• On call
• Weekends as needed

Work Location: In person

Salary : $47,840 - $57,000