What are the responsibilities and job description for the Front Desk Agent 20 per hour position at South Seas Corp?
Our Company :
Timbers Company is a developer and operator of exceptional boutique hotels, residence clubs and resort communities located in some of the most sought-after destinations in the world. We are passionate about creating remarkable experiences with world-class hospitality while exposing our Owners and guests to the humble authenticity of every location that we call home.
Our Property :
Captiva Island has been the destination of choice for generations of families. South Seas, for many, is where the destination has come to life. The 330-acre retreat and wildlife nature preserve on the Florida Gulf Coast offers elevated coastal experiences and world-class amenities designed to appeal to a multitude of guests. Join this passionate and hardworking team and enjoy working in paradise.
Our Core Values :
We are in the business of creating an authentic sense of place for families to return to time and time again while committing ourselves to creating memorable and fun experiencers through passionate, attentive service. This mantra is reflected in everything we do and every interaction we have whether it be in hospitality operations management, asset management, development, or sales & marketing. Our values define who we are.
- Be Authentic
- Practice Humility
- Cultivate Teamwork
- Value Time
- Be Trustworthy
We offer a very competitive salary and generous benefits including :
POSITION OVERVIEW
Front Desk Agents are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest’s account upon completion of their stay. Primary responsibilities include registering guests, making, and modifying reservations, hotel operator, and concierge duties. Providing attentive, courteous, and efficient service to all guests prior to arrival and throughout their stay, while maximizing room revenue and occupancy.
RATE OF PAY Full-time, hourly at rate of $20.00
WHERE WILL YOU WORK?
Front Office Operation - You will be our South Seas Ambassador, one of the first individuals welcoming our guests to the resort.
POSITION REQUIREMENTS
Education : High school diploma or equivalent and / or experience in a hotel or related field is preferred. College course work in related field helpful.
Experience : Experience in a hotel or a related field preferred.
Required : Must have a valid driver’s license, motor vehicle background check will be completed.
ESSENTIAL FUNCTIONS, SKILLS, ABILITIES
PHYSICAL / MENTAL REQUIREMENTS
Front Desk Agents work in fast paced environments. This job may require you to stand for long hours and are exposed to Florida weather conditions, including high heat and humidity if working at either of our Welcome Gates.
HOURS REQUIRED
40 hours per week, flexible schedule, will be required to work weekends and / or holidays. Will be trained in all shifts of the Front Desk Operation including overnights.
As we are rebuilding and restoring the resort, the Front Desk Agent may be asked to temporarily assist staff in other areas of the resort as needed.
While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g. emergencies, changes in personnel workload, rush jobs, or technological developments).
Salary : $20
