What are the responsibilities and job description for the Patient Coordinator position at South Shore Dermatology Physicians P.C.?
We're looking for a dependable and experienced Patient Coordinator to work at the front desk of a busy dermatology office in North Easton. This role is full-time and reports to the Front Office Manager.
Competitive pay rate and excellent employee benefits are available! Training will also be provided.
Desired Qualifications:
- Ability to handle confidential and sensitive information
- Ability to demonstrate compassion and sensitivity to caller
- Ability to demonstrate excellent customer service
- Ability to work in a team-oriented environment
- Pertinent job-related experience such as medical office receptionists and medical assistants with familiarity to medical terminology is helpful, but willing to train a strong candidate
- Professional, pleasant, cheerful, and neat appearance required
- Ethical and positive work principles
- High school graduate
Job Responsibilities:
- Greet and communicate with patients & family members in a friendly professional manner
- Confirm and verify all patient demographics, name, address, phone number, & date of birth
- Verify and run insurance eligibility along with scanning insurance cards into patient chart
- Check referrals for those patients whose insurance require them
- Collect copayments or any balances dueSchedule follow up appointments, per physician's instructions.
- Collect any additional payments due (cosmetic procedures or products purchased)
- Work with other departments to set up appointments
- NS (no show) patients when appropriate
- Communicate effectively with physician when necessary
- Respond to internal messages directed to front desk from MD’s or other staff
- Answer questions and offer other information, as requested, to provide patient-focused service and a positive impression of the organization
- Efficient use of Modmed EMR for appointment scheduling as well as sending messages to providers and coworkers
- Collaborate and develop strong professional relationships with team members
- Additional duties as assigned by the Manager to meet department needs
- Maintains patient confidentiality - HIPPA
Job Type: Full-time
Pay: $19.00 - $21.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Health insurance
- Life insurance
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Work Location: In person
Salary : $19 - $21