What are the responsibilities and job description for the Billing Customer Service Coordinator position at South Shore Health?
Job Title : Billing Customer Service Coordinator
Location : South Shore Hospital, Southeastern Massachusetts
Job Summary :
We are seeking a skilled Billing Customer Service Coordinator to join our Patient Accounts team. As a key member of our team, you will provide support for all billing activities and interact with patients to resolve inquiries.
Duties and Responsibilities :
- Payment Arrangements : Assist patients in setting up payment plans and resolving outstanding balances.
- Credit Card Transactions : Process credit card payments and reconcile accounts.
- Billing Inquiries : Research and respond to patient inquiries regarding their accounts.
- Communication : Collaborate with hospital staff to ensure accurate and timely communication with patients.
- Confidentiality : Maintain confidentiality when handling sensitive patient information.
Requirements :