What are the responsibilities and job description for the Billing Customer Service Specialist position at South Shore Health?
Job Description Summary
South Shore Hospital, Southeastern Massachusetts's leading provider of emergency, acute, and outpatient care, is seeking a Billing Customer Service Coordinator to join our Patient Accounts team. Under the general direction of the manager of Cash & Vendor Management, the Billing Customer Service Coordinator will provide support for all Patient Accounts billing activities.
Job Description
Duties include, but are not limited to, payment arrangements, credit card transactions and researching billing inquiries.
- Communicates with appropriate personnel for research and resolution to inquiries.
- Generates outgoing calls to patients in response to inquiries.
- Reviews and researches correspondence related to patient accounts.
- Adheres to Hospital Credit Collection Policy, and HIPPA Privacy Regulations for all patient related contact.
- Other duties as required
Skills & Abilities
Qualifications
