What are the responsibilities and job description for the Insurance Benefits Navigator position at South Shore Health?
About the Position
The Insurance Benefits Navigator plays a critical role in helping patients understand their insurance benefits and navigate complex financial situations.
This position requires a strong understanding of state public assistance programs and insurance plans, as well as excellent communication and organizational skills.
Responsibilities:
- Assist patients in understanding their insurance benefits.
- Screen patients for eligibility for financial assistance programs.
- Determine and collect medical copays at the time of service.
- Navigate commercial and federal insurance plan coverage.
- Collaborate with social work and case management teams to ensure patient needs are met.
Requirements:
- Bachelor's degree in a related field or equivalent experience.
- Strong knowledge of state public assistance programs and insurance plans.
- Excellent communication, organizational, and problem-solving skills.
- Ability to work effectively in a fast-paced environment.
