What are the responsibilities and job description for the Patient Appointment Scheduler position at South Shore Health?
Responsibilities:
- Schedule patient appointments according to provider availability and departmental needs
- Collect demographic information and verify insurance details to ensure accurate billing and payment processes
- Process patient requests, including prescription refills, and respond to inquiries received via website and fax
- Partner with the Supervisor and Team Lead to train and onboard new staff members, sharing knowledge and best practices
- Maintain comprehensive knowledge of scheduling rules, policies, and procedures to ensure compliance and efficient operations
This role demands a motivated individual with excellent communication and interpersonal skills, able to adapt to changing circumstances and priorities while maintaining attention to detail.
