What are the responsibilities and job description for the BDC Customer Care Specialist position at South Shore Nissan?
Description of the role :
The BDC Customer Care Specialist at South Shore Nissan plays a crucial role in providing exceptional customer service and support to our valued clients. This position requires strong communication skills and the ability to effectively assist customers with inquiries and concerns.
Responsibilities :
- Handle incoming customer calls and emails in a timely and professional manner
- Provide accurate information and guidance to customers regarding products, services, and promotions
- Resolve customer complaints and issues in a tactful and efficient manner
- Update and maintain customer accounts and databases with accurate and detailed information
- Collaborate with different departments to ensure customer satisfaction and efficient follow-up
- Provide administrative support to the sales and service departments as needed
Requirements :
Benefits Available :
About the Company :
South Shore Nissan is a leading automotive dealership located in Amityville, New York. We are committed to providing outstanding customer service and quality vehicles to our valued customers. With a dedicated and knowledgeable team, we strive to exceed customer expectations and build long-lasting relationships. Join our team and be a part of our success! Learn More
Salary : $35,000 - $65,000
