Client Service Representative

South Shreveport Animal Hospital is seeking a Client Service Representative to join our Reception team! Our CSRs serve a vital role as the first and last point of contact with a client and their pet. As the face of the hospital, they greet visitors with warmth and compassion, fostering trust in the veterinary team, and ensuring a welcoming atmosphere.

In this role, you will schedule and manage the flow of appointments, provide empathetic customer service while multi-tasking between a multi-line phone system and in-person clients, process financial transactions, answer inquiries, and provide essential information about the services we provide. This position is ideal for candidates with a background in fast-paced customer service, who are friendly and outgoing, detail-oriented, excellent at multi-tasking, and committed to contributing to a team-focused environment.

This is a part-time position with a schedule of Monday and Friday 1pm - 6:30pm, Tuesday and Thursday 7:30am - 1pm, and rotation weekends 7:30am - 12:30pm.

Benefits and compensation:

• Compensation: $13.00 - $15.00/hour, based on experience and skillset
• Career growth
• 401k
• Pet discount
• Team building

Minimum qualifications and skillset:

• 1 years of client service experience
• Previous veterinary experience is highly desired
• Proficiency in the following skills:
  • Client communication and services
  • Scheduling appointments
  • Financial transactions
  • General front desk duties

South Shreveport Animal Hospital, nestled in the heart of Shreveport, Louisiana, is dedicated to providing exceptional veterinary care with a personal touch. Our experienced team of veterinarians and staff is committed to the health and happiness of every pet that walks through our doors. From preventive medicine to surgical procedures, we offer comprehensive services tailored to meet the unique needs of each furry friend. At South Shreveport Animal Hospital, we pride ourselves on fostering strong bonds with our clients and their beloved pets, ensuring they receive compassionate care in a warm and welcoming environment.