What are the responsibilities and job description for the Director, Constituent Relations position at South Texas College of Law Houston?
SUMMARY The Director of Constituent Relations is responsible for developing and implementing strategies to engage, recognize, and steward donors, alumni, and other key constituents of the law school. This position oversees donor recognition efforts, manages donor societies, and ensures impactful stewardship that strengthens relationships and enhances philanthropic support.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Develop and execute a comprehensive donor stewardship program to recognize and retain donors at all giving levels.
Work independently to develop and oversee implementation of a donor stewardship matrix, outlining recommended communications and recognition opportunities for gifts of all levels.
Manage all donor societies, ensuring meaningful engagement and retention strategies.
Collaborate with the database team to ensure a seamless and efficient gift acknowledgement process.
In collaboration with front line fundraisers, develop tiered stewardship plans tailored to different donor segments, from annual fund contributors to major and planned giving donors.
Oversee all donor recognition initiatives, including naming opportunities, donor walls and signage, and printed communication recognizing supporters of the law school.
Oversee development and production of an annual donor impact report, recognizing our donors’ contributions to the South Texas community and telling stories to inspire others to give as well.
Manage systems to ensure timely holiday and birthday greetings to donors, alumni, and friends of the school.
In close collaboration with Advancement Services, manage all endowed fund and scholarship reporting, with the goal of providing donors with transparent, personalized updates on the impact of their support.
Collaborate with the Alumni Engagement and Communications teams to create newsletters, reports, and digital content that highlight donor impact and law school achievements.
Coordinate with faculty and leadership to involve them in donor stewardship and alumni engagement.
SUPERVISORY RESPONSIBILITIES
This position will supervise at least one FTE (Senior Manager, Advancement Communications).
QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The person must have a poised and professional image; strong interpersonal skills with the exceptional ability to prioritize projects and workload, as well as the ability to work collaboratively in a team environment. High organizational ability, adherence to strict deadlines, and ability to manage concurrent projects and priorities. Must have proven analytical, critical thinking, and problem-solving skills. Solid computer skills, including knowledge of common donor databases, such as Raiser's Edge, and productivity tools within the Microsoft Office suite. Strong interpersonal skills with the ability to communicate effectively and persuasively with coworkers and as well as faculty, staff, and students; must have demonstrated ability to exercise good judgment, tact, and discretion. Exceptional writing skills with an eye for creativity and great attention to detail. Service oriented with ability to make all visitors feel welcome. Must have a collaborative approach to working with others. Must have excellent writing and editing skills; proficient in windows-based software, including word processing, spreadsheet skills, and ability to learn new software programs as needed. Ability to work in a fast-paced environment and perform multi-tasking duties.
EDUCATION and/or EXPERIENCE Bachelor's degree required. A minimum of seven years professional experience in Advancement/Philanthropy, preferably in higher education or other similarly complex institution.
LANGUAGE SKILL
Ability to define routine problems, collect data, establish facts, and draw valid conclusions to solve routine problems and/or deal with a variety of variables in situations. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
MATHEMATICAL SKILLS
Ability to perform basic math essentials.
REASONING ABILITY
Ability to define routine problems, collect data, establish facts, and draw valid conclusions to solve routine problems and/or deal with a variety of variables in situations. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
CERTIFICATES, LICENSES, REGISTRATIONS
N/A
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is regularly required to stand and walk. Occasional light to moderate lifting from floor level, at waist, and above shoulders required. Infrequent bending and stooping necessary. Specific vision abilities required by this job include close vision in order to accurately input data and proofread; distance vision in order to recognize and assist visitors to the department.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Fast paced, multi-tasking, non-smoking work environment. Must be able to work the general business schedule of the law school (9:00 a.m. to 5:30 p.m.) plus evenings and weekends as needed.
