What are the responsibilities and job description for the Front Office Reception - Medical position at South Texas Dermatology?
Front Office Assistant
Job description
ESSENTIAL FUNCTIONS:
- Demonstrate a positive, professional, caring attitude with patients and coworkers
- Maintain accuracy of patient demographic and insurance information
- Check in/out patients, and answer phones, in a friendly and professional manner
- Instruct new patients in completion of new patient data
- Notify, promote and enable the patient portal with the patients
- Maintain patient confidentiality
- Keep patients informed of any wait times and reschedule canceled appointments
- Schedule patient follow up appointments
- Understand and follow all HIPAA policies and procedures
- Ensure there is a referral on file or private pay waiver is signed prior to patient being seen in absence of required referral
- Must be comfortable asking for copays, deductibles, coinsurance, self-pay and/or outstanding balances prior to the patient being seen
- Accurately post payments and provide receipts to patients
- Balance credit card payments, balance checks and cash to patient day sheet
- Prepare daily cash deposits for accounting team
- Complete all tasks within established timelines
- Perform other duties as required to provide optimal patient care
EDUCATION AND EXPERIENCE:
- High School Diploma or GED
- Proficient computer skills
Requirements:
- Must have reliable transportation to travel as needed to satellite clinics
- Minimum of two (2) years verifiable medical office clerical experience
- Work well in a team setting
- Strong organizational and administrative skills
- Must work well in a fast-paced environment
- Must be able to multitask effectively and meet deadlines
PREFERRED:
- Bilingual: fluent in Spanish will result in higher starting rate of pay
- Previous Dermatology experience will result in higher starting rate of pay
PHYSICAL REQUIREMENTS:
- Prolonged periods of being stationary at a desk and working at a computer
- Dexterity of hands and fingers to operate a variety of standard office equipment
- Must be able to lift 15 pounds at times
Work Location: Must be able to commute to main office or satellite locations
Job Type: Full-time
Pay: $15.00 - $17.00 per hour
Expected hours: 40 per week
Benefits:
- AD&D insurance
- Dental insurance
- Employee assistance program
- Employee discount
- Financial planning services
- Health insurance
- Life insurance
- On-the-job training
- Paid time off
- Retirement plan
- Tuition reimbursement
- Uniform allowance
- Vision insurance
Medical Specialty:
- Dermatology
Schedule:
- Monday to Friday
- No weekends
Work Location: In person
Salary : $15 - $17