What are the responsibilities and job description for the Call Center Customer Service Representative position at South Texas Tack?
About Us:
South Texas Tack, LLC is a retail store located outside of Brenham, Texas. We service customers online and by catalog nationwide. South Texas Tack, LLC is seeking to hire a Call Center Customer Service Representative to join our team at the store in Brenham, Texas. South Texas Tack, LLC is a family-oriented atmosphere with an impeccable work balance as well as a wide range of benefits.
Customer Service Representative
The CSR is expected to answer the phones with impeccable customer service. Complete orders, take customer requests (multi-tasking). Assist customer with their purchasing. Write web descriptions. Must have knowledge of horse supplies and Tack. This job is not a remote position.
More detail to be discussed in person.
Hours: Full Time and Part Time Available.
Full Time: M-F 9am-6pm or Tuesday- Saturday 9am- 6pm.
Responsibilities:
motivated customer service rep., reliable, great customer service, willing to learn, flexible hours, horse knowledge welcomed, experienced computer and phone skills, content writer for website,
Extremely motivated, goal driven. Great organization skills. Flexible personality. Will interact with customers to handle customer complaints and needs, process orders, and to provide knowledge about company products by phones. Must be willing to learn. And Extremely kind and patient.
Position responsibilities will be discussed in detail during interview.
apply in person- preferred
Benefits:
- Medical
- Paid Vacation (used on sick or vacation days)
- 401 (k)
- Company Work Attire Provided
- Fun Family Gatherings and Store Events
- Employee Discounts on Merchandise
- Free Lunches'
'
Benefit Conditions:
- Only full-time employees eligible
COVID-19 Precaution(s):
- Social distancing guidelines in place
This Job Is:
- A job for which military experienced candidates are encouraged to apply
- Open to applicants who do not have a high school diploma/GED
Work Remotely
- No
This Job Is Ideal for Someone Who Is:
- Dependable -- more reliable than spontaneous
- People-oriented -- enjoys interacting with people and working on group projects
- Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction
- Detail-oriented -- would rather focus on the details of work than the bigger picture
Job Type: Full-time
Benefits:
- 401(k)
- Health insurance
- Paid time off
Shift:
- Day shift
Education:
- High school or equivalent (Preferred)
Experience:
- Customer Service: 1 year (Preferred)
- Tack or with Horses: 1 year (Preferred)
Work Location: In person