What are the responsibilities and job description for the Computer and Smartphone Repair Technician position at South Texas Techie Repair, LLC DBA: Ubreakifix by...?
Who are we?
We are the nation's largest electronic device repair company and we are an official repair partner for Google, Samsung, Verizon and AT&T.
There's a lot of technical expertise that makes someone a quality technician and any previous experience repairing phones is a bonus. The trait we are really looking for is a great attitude. So, we are looking for individuals that are ready to begin a career and be a part of our team!
Smart Phone and Computer Repair Technician
This individual will perform repairs on smartphones, tablets, gaming consoles and computers. Training will be provided.
Responsibilities include but are not limited to:
- Diagnose, repair and or replace all devices as necessary.
- Perform IQC/OQC checks and follow SOP.
- Answering any questions the customer has about their repair.
- Promote our Asurion Home program by relaying the benefits of the program to the customer's needs.
- Assist store technicians as needed.
- Complete all trainings as required.
Qualifications:
- Customer service: 1 year (Preferred).
- Driver's License.
- US work authorization.
- Outstanding customer service skills.
- Excellent technical, problem solving and analytical skills.
- Exceptional organizational skills.
- Strong written and oral communication skills.
- Proficient in Microsoft Office.
- Work well in a team environment.
- Ability to work flexible hours including weekends and holidays.
Preferred Qualifications:
- A Certification.
- Apple Certified Macintosh Technician (ACMT).
- Experience repairing electronics, smartphones, PC/Macs and game consoles.
- Technical degree or certification in Electronics or Consumer Electronics
- Previous experience working at a retail electronics store.
Ubreakifix by Asurion of South McAllen
1400 East Expressway 83 Suite 120
McAllen, Texas 78503
956-800-4057
You can drop off your resume at our store.
Job Type: Full-time
Pay: From $13.00 per hour
Expected hours: No more than 40 per week
Benefits:
- Employee discount
- Flexible schedule
Schedule:
- 10 hour shift
Supplemental Pay:
- Bonus opportunities
- Monthly bonus
- Overtime pay
- Performance bonus
Experience:
- Microsoft Office: 1 year (Required)
- Software troubleshooting: 1 year (Required)
License/Certification:
- Driver's License (Required)
Work Location: On the road
Salary : $13