What are the responsibilities and job description for the Housekeeping Supervisor - Bi-Lingual required position at Southall?
Position: Housekeeping Supervisor | Bi-lingual required
Reports to: Executive Housekeeper, Housekeeping Manager
Job Type: Full-Time, Non-exempt
Southall Farm and Inn is a premier destination bringing nature, produce and people together in a powerful and unique way. The Housekeeping Supervisor will be the driving force for cleanliness, smooth operation, and attention to detail. Areas of knowledge and experience should include proper cleaning techniques and safe handling of equipment and chemicals. Occasionally assists the Rooms Leadership with organizational tasks as needed.
Responsibilities:
- Inspect the cleanliness of rooms, suites, and cottages, as well as administering the cleaning assignments for both the Rooms and Public Area teams
- Demonstrate the ability to effectively interact, coordinate and communicate through daily pre-shift meetings, opening the house, supervising linen & terry distribution, VIP preparations and turning the house
- Maintain hotel standards, policies and procedures. Prioritize and organize work assignments, direct performance of assigned staff and follow up with corrections where needed.
- Be an expert in and demonstrate knowledge of room types, layouts, configurations, cleanliness expectations and turndown procedures
Skills and Experience:
- Hotel housekeeping or laundry experience strongly preferred
- Ability to effectively communicate and provide directions in a clear, concise and professional manner in both verbal and written form
- Ability to satisfactorily communicate in English and Spanish (speak, read, write) with guests, co-workers and leadership to their understanding
- Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with a minimum of supervision.
- Excellent team skills, including but not limited to; listening, coaching, guiding, flexible working, adaptability, collaboration, and facilitation
- Must be able to push, pull and lift 50 lbs.
- Available to work weekends, evenings and/or holidays
- Must be able to walk, stand for prolonged periods as needed
Education:
- High School diploma or GED equivalent.
- Three to five years of hotel hospitality experience preferred
Southall Farm and Inn is committed to a diverse and inclusive workplace. Southall provides equal employment opportunities to applicants and employees and does not discriminate on the basis of age, race, color, ancestry, religion, sex, sexual orientation, gender identity or expression, transgender, national origin, status as a protected veteran, disability or any other classification protected by law. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs.
