Patient Support Services - Receptionist

Southdale ObGyn, a division of Premier ObGyn of Minnesota, is currently seeking a Patient Services Receptionist. The Patient Services Receptionist provides exceptional care for our patients and guests by offering them professional service while creating a memorable patient experience.

Job Duties and Responsibilities:

• Answer phones in a professional and timely manner, transferring calls or taking messages when appropriate.
• Schedule new and follow-up patient appointments. Ensure patient demographic/insurance information is correct in our files/EMR system
• As a member of the patient services team, actively supports the clinical care staff in the care of the patient.
• Escalate patient issues to the Patient Services Supervisor as needed.
• Greets patients and visitors in a prompt, courteous, and helpful manner. Checks in patients by verifying and updating necessary information in the medical record and computer.

Education/Experience Requirements:

• High School diploma or GED required
• Prefer one-year experience working at front desk or call center/customer service
• Experience in the healthcare field working as a medical receptionist is highly preferred

Knowledge/Skills/Abilities:

• Flexible and adaptable to meet changing needs of patients and clinic
• Knowledge of HIPAA and other rules and regulations in the healthcare industry
• Must be organized and dependable with excellent patient service skills
• High level of professionalism and teamwork abilities
• Excellent written and verbal communication skills
• This full-time position with excellent benefits package that includes medical, dental, and vision coverage, and a 401k plan with company match.

Premier ObGyn of Minnesota is an Equal Opportunity Employer

Job Type: Full-time

Job Type: Full-time

Pay: $20.00 - $22.00 per hour

Expected hours: No less than 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Medical Specialty:

• Ob/Gyn

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• High school or equivalent (Preferred)

Work Location: Multiple locations

Salary : $20 - $22