What are the responsibilities and job description for the Quality Improvement & Assurance Coordinator position at Southeast Community Health Systems?
Job Type
Full-time
Description
Job Summary: Responsible for planning and implementing the performance improvement program to meet the needs of SCHS. Provides education to medical staff, SCHS staff and Governing Body. Facilitates performance improvement activities and CQI activities throughout SCHS. Acts as resource person to administrative team, department managers and medical staff. Performs clinical risk management functions. Maintains oversight responsibility for all performance improvement activities conducted throughout the institution.
Duties And Responsibilities
Position Requirements:
Salary Description
$52,111 - $65,000 annually
Full-time
Description
Job Summary: Responsible for planning and implementing the performance improvement program to meet the needs of SCHS. Provides education to medical staff, SCHS staff and Governing Body. Facilitates performance improvement activities and CQI activities throughout SCHS. Acts as resource person to administrative team, department managers and medical staff. Performs clinical risk management functions. Maintains oversight responsibility for all performance improvement activities conducted throughout the institution.
Duties And Responsibilities
- Demonstrates effectiveness in planning and implementing the performance improvement program to meet the needs of SCHS.
- Ability to facilitate performance improvement and CQI activities throughout SCHS.
- Demonstrates effective organizational skills through ongoing interaction with clinical chairpersons, nurse managers, ancillary department managers, administrative team to facilitate organization’s PI program.
- Demonstrates knowledge of current methodology and practices. Maintains awareness of changes in the regulations and requirements by accrediting bodies.
- Practices good guest relations with patients, visitors, physicians and staff, assists as needed.
- Manages and operates equipment safely and correctly.
- Demonstrates awareness of the responsibilities of the position and how it interfaces with the rest of the healthcare team. Works closely with all department members as required, is flexible to meet the needs of the department and changes in the workload.
- Creates and develops operational reporting across the practice’s disciplines.
- Supports the creation of executive reporting utilizing organization’s legacy software.
- Develops and provides statistical business analytics to support our quality metrics and grant reporting.
- Communicates appropriately and clearly to physicians, staff, Director of Nursing and administrative team on QI protocols.
- Working with all clinical teams as a resource on care management by developing document workflow for the PCMH delivery model and the reporting of outcomes.
- Oversees preparation for review by regulatory agencies, educates and assists department managers to maintain appropriate policies and procedures to fulfill requirements and regulations.
- Demonstrates an ability to be flexible, organized and function under stressful situations.
- Maintains a good working relationship both within the department and with other departments.
- Consults with other departments as appropriate to collaborate in patient care and performance improvement activities.
- Participates in risk management and safety activities.
- Documentation meets current standards and policies.
- Provides support and assistance to medical staff officers, committee chairpersons and Governing Body, as required.
- Prepares reports/surveys/statistics to be reported to the Governing Body, government agencies.
- Utilizes information obtained via performance improvement activities to seek and act on opportunities to improve patient care processes.
- Participates in problem solving, policy forming conferences as necessary. Maintains close coordination with all departments to insure continuity and collaboration of services.
- Consistently demonstrates a professional, self directed, mature, disciplined and tactful approach to department responsibilities.
- Other duties as assigned
Position Requirements:
- Bachelor’s degree in nursing, public health or other health-related field.
- CPHQ certification preferred.
- Additional course work in performance improvement and CQI preferred.
- 3 or more years related experience.
- Previous experience in performance improvement activities preferred.
- Business Objects experience preferred.
- Able to communicate effectively in English, both verbally and in writing.
- Additional languages preferred.
- Strong written and verbal skills.
- Basic computer knowledge.
- Word processing and database management.
- For physical demands of position, including vision, hearing, repetitive motion and environment, see following description.
Salary Description
$52,111 - $65,000 annually
Salary : $52,111 - $65,000
