Intake Coordinator

Qualifications:

Bachelor's Degree in a human services field and experience working with infants and toddlers and/or school-age children with disabilities and their families. Knowledge of early intervention services, school system, health care, community resources, cultural competence and working with multi-disciplinary teams where families are equal participants is essential to the position.

Responsibilities:

1. Assist families from the point of referral, through the intake and eligibility determination process to the completion of the initial IFSP.

2. Upon receiving referrals from a parent, guardian, doctor, teacher, service provider, health or social services agencies, etc., Early Steps SPOE Intake Coordinator Specialist will:

a) Respond to any referral within two (2) business days either through a personal face to face interview telephone contact, or letter,

b) Make arrangements with the family for a face-to-face interview within ten(lO) business days of the date of referral if a personal face-to face interview is not conducted during the initial contact;

c) Conduct face-to-face interviews in the family's natural environment or document why this could not be done.

d) Introduce the family (during the initial face-to-face interview) to the Early Steps system and fully educate the family, in the family's primary language or other mode of communication (including in writing) about the family's procedural safeguards and right to due process.

• Arrange for translator services for other languages than American English and for individuals with hearing impairments or deafness.

• Utilize the LDH SPOE Manual as the primary reference for protocols used to educate families about family's procedural safeguards and rights to due process.

e) Obtain informed written consent (after thorough review of the procedures and Safeguards) from the parent/legal guardian to participate in the Early Steps system in order to proceed with the intake process.

Utilize the LDH SPOE Manual as the primary reference for standardized consent forms and all other referral documentation forms for the Early Steps process.

3. Upon intake and after obtaining informed written consent, the SPOE Intake Coordinator Specialist will:

a) Initiate requested for existing information from appropriate health, medical, Educational, and other community services.

Utilize the LDH SPOE Manual as the primary reference for standardized intake forms, referral forms, eligibility form and IFSP.

Job Type: Full-time

Pay: $17.78 - $18.26 per hour

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• Bachelor's (Preferred)

Experience:

• early intervention: 1 year (Preferred)

Work Location: In person

Salary : $18 - $18