Medical Office Coordinator Professional

Key Responsibilities

The Treatment Coordinator will be responsible for:

• Greeting patients and families in a welcoming and professional manner.
• Answering phone calls and responding to messages in a timely and courteous fashion.
• Scheduling appointments and managing the doctor's schedule efficiently.
• Providing cost estimates and collecting patient financial responsibility in an effective and professional manner.
• Managing patient insurance information and updating records as necessary.
• Collaborating with the clinical team to ensure excellent patient outcomes.
• Prioritizing work against the patient schedule and adhering to deadlines.

Requirements

To be successful in this role, you should have:

• A high school diploma or equivalent required.
• One year of customer service experience preferred.
• Medical or dental experience is a plus.
• Friendly, inviting, and professional personality and presence.
• Basic office skills such as typing and filing.
• Good organizational skills and attention to detail.
• Effective communication skills and ability to work cross-functionally with other team members.

What We Offer

We offer a comprehensive benefits package, including medical, dental, and vision coverage, employee assistance program (EAP), 401(k) plan with company match, health savings account (HSA) with HDHP health plans, basic and supplemental life insurance, spouse and child life insurance, paid vacation, 6 annual paid holidays, long and short-term disability plans, and more.