What are the responsibilities and job description for the Scheduling Coordinator position at Southeast Oral Surgery?
Job Title: Scheduling Coordinator
We are an elite oral surgery practice committed to exceptional care for patients and first-class service to referring doctors.
The role of the Scheduling Coordinator is critical in providing patient care and meeting their needs. We are seeking a compassionate team player to help grow our practice.
Key Responsibilities:
- Provides concierge-level customer service over the phone, in person, or via electronic communication.
- Greets patients and visitors immediately upon arrival with a friendly demeanor.
- Schedules appointments to optimize patient satisfaction and provider time.
- Prepares daily schedules for providers and patient charts.
- Maintains reception area in a neat and orderly condition.
Requirements:
- High school diploma or equivalent required.
- One year of customer service experience required.
Benefits:
- Medical (including Virtual Care), Dental, and Vision Coverage.
- Employee Assistance Program (EAP).
- Competitive pay, bonus potential, and annual merit reviews.
- 401(k) Plan w/Company Match.
- Health Savings Account (HSA) with HDHP health plans.
