Durable Medical Equipment Coordinator

Job Summary
We are seeking a dedicated and organized Medical Coordinator to join our healthcare team. The ideal candidate will play a crucial role and acts as a liaison between staff, physicians, and leadership to ensure seamless operations and high-quality patient care. This position requires strong interpersonal skills, attention to detail, and proficiency in medical scheduling software.

Responsibilities

Key Responsibilities/ Essential Functions:

• Execute DME licensing process/database and any associated modules ensuring accuracy.
• Monitors critical data (i.e., renewal) to ensure necessary steps are completed without delayed impact.
• Manage inventory, including ordering and stocking DME supplies.
• Manages the expirable process to ensure all clinical provider licenses and certificates remain current, with notification to appropriate parties prior to expiration.
• Contact insurance company(s) as required.
• Monitors and reports turnaround times for processing of applications, with focus on delivery of high-quality products, with the greatest efficiency, in the least amount of time.
• Prepares for and coordinates audits in compliance with contracts.
• Communicate with clinic personnel as needed relating to DME needs.
• Handle insurance billing, prior authorizations, and collections.
• Track and report DME program metrics, including expenses, revenue, and denial trends.
• Maintain accurate records and documentation in the electronic medical record (EMR) and billing systems.
• Provide training and oversight to staff on DME procedures.
• Address patient questions and concerns regarding DME billing issues.
• Stay up to date and comply with healthcare regulations, such as HIPAA (Health Insurance Portability and Accountability) and the ACA (Affordable Care Act) HIPAA and the ACA.
• Follow guidelines set by Medicare, state programs, and HMO/PPOs.
• Knowledgeable in office procedures and computer software(s) (i.e., word, excel, email, etc.).
• Knowledgeable in medical insurance company guidelines and operations.
• Professional, clear, and concise communication.
• Cross training with applicable department team members to serve as backup/coverage when needed.
• Ability to work with outside vendors.
• Adhere to all ALCC (Alabama Cancer Care) policies, procedures, regulations, and compliance standards.
• Conduct duties in a professional and timely manner.
• Perform other duties as assigned.

Requirements

• High School diploma, GED or equivalent.
• 2 years of proven experience in a similar role, in a healthcare setting.
• Strong organizational and communication skills.
• Empathetic and patient demeanor.
• Clear understanding of insurance-related terminology and processes.
• Ability to handle sensitive information with confidentiality.
• Effective communication and interpersonal skills.
• Excellent organizational abilities and attention to detail.
• Proficient in utilizing Electronic Medical Record (EMR) systems, Practice Management systems (PM), and IT skills for efficient workflow.
• Familiarity with relevant compliance standards.
• Ability to work collaboratively, in a fast-paced team environment.
• Adaptability to evolving processes and procedures.

Join our team as a Medical Coordinator and contribute to delivering high-quality healthcare services while enhancing patient experiences.

Job Type: Full-time

Pay: $19.00 - $22.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Disability insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Work Location: Hybrid remote in Tuscaloosa, AL 35406

Salary : $19 - $22