Food Distribution Coordinator

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Food Distribution Coordinator (Full-time)

******Interested applicants should submit a letter of interest in addition to their resume. ********

Reports to: Department of Disabilities and Ageing Director

Non-Exempt

~Location: 312 Resource Rd. Dunlap, TN SETHRA Headquarters~

~Must pass multiple background check sites including: TN Sex Offender, TN Felony Offender, TN Fraud, TN abuse registry and any additional program requirements.~

*Work Environment*

Must have the ability to work effectively with the public, in particular senior citizens. Outside work is required, some lifting, bending, stooping and standing.

Essential Functions

Conditions

Standards

Food Delivery Coordination: Commodities

TEFAP

· Coordinate the delivery of commodities to designated distribution sites throughout an 8-county service area with 9 locations quarterly.

· Develop and maintain delivery schedules, routes, and logistics to optimize efficiency and ensure an adequate supply of commodities for distribution.

· Communicate and coordinate with distribution site contact to confirm delivery details at least 10 business days prior to distribution.

· Resolve any delivery-related issues immediately or as soon as possible.

· Increase commodity distribution to every other month by July 2024.

· Outreach prior to each distribution via PSAs for all 9 locations

Meals on Wheels Coordination

AAAD -Home Delivered and Congregate Handbooks

· Coordinate the Meals on Wheels and congregate program Volunteers based on their availability.

· Collect and submit volunteer Information sheets and back ground checks to AAAD within 3 days of volunteer sign up

· Organize and distribute meal delivery routes to volunteers upon volunteer completion of training, providing clear instructions and maps from Nutrition Coordinator

Volunteer Coordination

Little Green Light volunteer database

· Continuously recruit, train, and supervise volunteers involved in the delivery of commodities and meals.

· Conduct orientation sessions at least quarterly and provide training to volunteers, ensuring they understand their roles and responsibilities.

· Assign delivery routes and schedules to volunteers based on their availability and areas of service within 5 business days of orientation.

· Maintain regular communication with volunteers, providing support, guidance, and addressing any concerns or questions as they arise.

· Establish a system for volunteer feedback, collecting data on service quality, and implementing improvements when necessary.

· Recognize and acknowledge the contributions of volunteers at least annually, fostering a positive and inclusive volunteer culture.

Safety and Compliance

TEFAP and AAAD

· Ensure compliance with health and safety regulations during the handling, storage, and distribution of commodities and meals.

· Implement and enforce sanitary practices to maintain food quality and prevent contamination.

· Stay up to date with relevant regulations and best practices in delivery coordination and food handling.

· First in first out of all food inventory based on received and expiration dates prior to distributions of meals or commodities.

Administration and Reporting

Little Green Light, AAAD, and TEFAP

· Maintain accurate records and databases of recipients, volunteers, and delivery schedules.

· Prepare reports and statistics related to delivery operations and program activities according to funder guideline timelines.

· Collaborate with other departments or team members to ensure proper coordination and alignment of activities.

· Assist in the development and implementation of policies, procedures, and guidelines related to delivery coordination and program management.

· Manage budgetary aspects related to delivery operations, such as tracking expenses and ensuring cost-effective practices.

· Prepare monthly reports on volunteer recruitment, training, and performance metrics for management review.

· Complete Registry checks annually for all MOW volunteers and submit to AAAD by August 1

· Submit quarterly volunteer report to Nutrition Coordinator by the 3 of January, April, July and October.

Other duties as assigned

*This position is currently funded through a three-year grant from the Rural Development Division of the U.S. Department of Agriculture and from annual AAAD contract.

Knowledge, Skills, Abilities, or Other Attributes Required

• Strong communication skills including actively listening, expressing ideas clearly, and adapting communication style to connect with diverse individuals.
• Empathetic, compassionate, and able to relate to the challenges and aspirations of potential volunteers.
• Possess a contagious enthusiasm for the organization's mission and the impact volunteers can make.
• Optimistic and able to inspire others, creating a positive atmosphere that encourages volunteers to get involved and stay motivated.
• Thrive in a team environment, valuing collaboration, cooperation, and the input of others.
• Skilled at building and maintaining positive relationships.
• Ability to adjust plans and strategies according to changing circumstances and unforeseen events, embracing change and finding alternative approaches when necessary.
• Ability to pay attention to detail, ensuring the accuracy of all necessary paperwork and reporting.
• Patience and persistence to build a strong volunteer workforce.
• Proven experience in logistics, delivery coordination, or program management roles.
• Strong organizational and time management skills, with the ability to multitask and prioritize effectively.
• Excellent interpersonal and communication skills to work collaboratively with volunteers, staff, and external stakeholders.
• Detail-oriented and able to maintain accurate records and reports.
• Ability to work in a fast-paced environment, adapt to changing priorities, and handle pressure with a positive attitude.
• Knowledge of food safety regulations and best practices in food handling and storage.
• Proficiency in using computer software and systems for record-keeping and communication.

Minimum Qualifications and Skills:

• High school diploma or equivalent
• Volunteer coordination experience preferred.
• Forklift certification preferred, but not required.
• CDL, Class B preferred, but not required.

Additional Work Requirements

· Must pass multiple background check sites including: TN Sex Offender, TN Felony Offender, TN Fraud, TN abuse registry and any additional program requirements.

Work Environment

Must have the ability to work effectively with the public, in particular senior citizens. Outside work is required, some lifting, bending, stooping and standing.

Physical Demands

· Frequent repetitive motion.

· Ability to be mobility, sit, talk, hear.

· Ability to use hands to grasp, handle or feel objects, tools or controls.

· Ability to reach with hands and arms.

· Stooping, kneeling, crouching, standing, lifting and/or moving up to 50 lbs.

· Visual acuity required.

Position Type and Expected Hours of Work

This is a full-time position.

Travel

Travel is required for this position.

Equal Employment Opportunity Statement

SETHRA provides equal employment opportunity to all employees and applicants for employment without regard to race, color, creed, religion, sex, national origin, age, disability, genetic information, veteran status or any other legally protected category. The equal-employment opportunity policy applies to all aspects of application for employment and the employment relationship.

Job Type: Full-time

Pay: $16.99 per hour

Benefits:

• Parental leave

Schedule:

• Monday to Friday

Supplemental Pay:

• Overtime pay

Ability to Commute:

• Dunlap, TN 37327 (Required)

Work Location: In person