What are the responsibilities and job description for the Technical Support Analyst position at Southeast Utilities of Georgia, a Congruex company?
Job Description
Job Description
Job ProfileTechnical Support Analyst - Genesis
Panama City, FL
Based on Experience
Southeast Utilities of GA, a Congruex Company, is looking for a Technical Support Analyst to join our construction team.Who is CongruexCongruex designs and builds broadband and wireless communications infrastructure. The work we do enables everything in the modern world to operate, from healthcare and energy to transportation and social interactions.
We deliver turn-key network solutions under a single platform by aligning our engineering and in-market construction operating units. Our vision is to be the best end-to-end provider of network services in the U.S. and our core values of GRIT connect everything we do.
We are building tomorrow, together. Will you join us? Your New Job Job Summary :
Our operating unit provides construction services to telecommunications, and we are looking for a Technical Support Analyst to join our team.
We are looking for someone familiar with the cable TV / fiber optic construction process who works in the office, can read technical maps and call-in locating tickets.
Job Responsibilities :
- Assist Locators with the respective maps as needed
- Updating Street sheet
- Preparing Construction packages for subcontractors
- Documenting and assisting with Damage Claims
- Creating Labels, Printing Maps, Scanning Dailies, etc.
- Assist / prepare packages and contracts for Large Project meetings
- Creating Estimate maps for work expected to be completed.
- Creating Final As-builts for the actual work performed
- Verify all incoming Xnet Fiber and coax splicing dailies (or documenting design changes)
- Review all “Business as Usual” dailies against P2 and design
- P2 Chatter and task management with comcast
- Maintain many Smart sheet and other online excel spreadsheets
Required Skills & Qualifications :
Desired Skills & Qualifications :
Why Work At CongruexNo matter what role you play, you are an important part of the One Congruex Family. We offer :
The Fine Print :
We will determine salary based on skills and experience in relation to the function of the role, as well as equity to employees in similar roles. Some benefits have eligibility criteria. All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.
This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. This document does not create an employment contract, implied or otherwise, other than an “at-will” employment relationship.
