What are the responsibilities and job description for the Client Service Representative - Veterinary position at Southeast Veterinary Neurology?
Client Service Super-Star Required For Veterinary Hospital Boynton Beach location - Part Time
- Are you an organized, positive individual who enjoys helping other people get what they need?
- Do you have an eye for detail and tend to get the small details right so mistakes don’t get made?
- Are you someone who is able to handle the whirlwind and pressure of handling clients, taking phone calls and keeping everything running smoothly.
- Do you take pride in working up to a standard of care and are willing to be accountable for your actions?
- Would you like to be part of a team performing the miracle of helping paralyzed pets walk again and get their life back?
If so, please read on we think this role may be something you’d enjoy.
About Us
With locations in South Florida and Virginia, Southeast Veterinary Neurology (SEVN) is one of the United States’ largest independent, veterinarian-owned neurology groups. Neurology isn’t just something we offer. We are a single specialty group exclusively treating diseases of the brain, spinal cord, nerves, and muscles.
Our purpose is to keep families together by providing second chances to pets with neurological disease and hope to the people who love them through compassionate neurological care to patients, empathetic service to pet parents, and humble expertise to the veterinary community. With this purpose in mind, we're on a mission to help 70,000 families of pets with neurological disease over the next decade. This is where you come in. To help us fulfill our purpose, we are looking for talented, motivated, and humble team players to join our mission.
Over the past decade, we’ve become a trusted name in specialty medicine and the work and dedication of the team were recognized when we were listed on the University of Florida’s “Gator 100” list and received a "Good to Great" award by the South Florida Chamber of Commerce.
We won these awards because we understand that at the very heart of our plans are people. Highly skilled, compassionate, and brilliant people like you. For all the fancy equipment and facilities and awards, it is the culture created and work done by all of the talented individuals at SEVN that really makes us unique. We’re tight-knit, highly-skilled, motivated, and professional. And though the work we do is challenging and important, we also like to have fun as we help the pets who need us.
Candidate Requirements
You’ll be an experienced customer service representative who enjoys interacting with people in person, on the phone, and in written communications in a professional manner, bonding the person to our business by providing superior customer service.
You’re a self-starter who values hard work, details, accuracy, and processes that work effectively and efficiently.
You’re able to juggle multiple priorities under pressure while keeping your composure and providing excellent service.
You’ll be an avid learner, hungry to improve and will seek and accept feedback, always looking at what you can do to improve yourself and your team.
Applicants will ideally have an associate’s degree and at least 2 years’ experience in a veterinary medical facility.
Applicants must be willing to interact with animals and their people.
If this sounds like you, please upload your resume and cover letter. Additional instructions will be given after these are received.
Shifts consist of a fixed schedule Thursday, Friday and Saturday mornings with a start time of about 7:30am and a 10 hour shift (average of 30 hours total)
Minimum requirements include:
- HS diploma or equivalent
- Ability to lift 30 pounds, operate general office equipment and perform general office cleaning tasks
- Must have Mac/PC skills, including MS Office applications (Word, Excel, Outlook)
- Experience with EzyVet Practice Software is a plus
- Excellent oral and written English communication skills are required
Southeast Veterinary Neurology is an Equal Opportunity Employer and a Drug Free Workplace.
Job Type: Part-time
Pay: From $18.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Parental leave
- Vision insurance
Schedule:
- Day shift
Education:
- High school or equivalent (Preferred)
Work Location: In person
Salary : $18
